Job description

Warehouse Routing Assistance

Responsibilities

• Coordinate with LTL carrier to coordinate and confirm appointment, schedule, and reschedule delivery appointment for inbound and outbound shipments
• Routing all orders via customer portals
• Resolve any troubleshoot routing problems.
• Ensure that ASN are completed in a timely manner
• Process, prepare, provide shipping orders and complete all required paperwork
• Prepare, check and verify order pick tickets and packing slips before they leave the warehouse
• Answer and respond to customer inquiries regarding routing schedules.
• Create and process any freight claims
• Check item numbers, carton counts, skid counts and labels
• Be aware of urgent jobs and handle accordingly.
• Receive import and domestic shipments into ERP system
• Research generate and process all return merchandise by creating RMAs and processing via ERP system and following up with credit department once process is complete
• Checks PO’s manifest against paper deliveries to ensure accuracy and enter into system.
• Ensure compliance off all routing policies for customer which include but not limited to: Five Below, Marshalls, Ollies, Variety Wholesales.
• Advise Manager/Supervisor of any differences, damages, or late deliveries.
• Other duties as needed.

Skills and Qualifications

• Strong organizational, analytical skills and strong attention to detail
• Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment
• Ability to follow through on and successfully execute tasks while adhering to specified quality standards
• Excellent problem analysis, troubleshooting, problem solving and decision-making skills
• Possess proactive mindset to seek information to create effective solutions
• Ability to work well independently and as a team member
• Excellent interpersonal, verbal and written communication skills
• Must have a professional attitude and be able to deal effectively with all levels of the organization
• Proficiency in Microsoft Office including Excel

Job Type: Full-time

Pay: $13.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Routing: 2 years (Preferred)

Work Location: In person

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