Job description
Overview:
Transdev is actively seeking a transportation Road Supervisor for the Wolfline, our fixed route service in Raleigh, NC. Wolfline operates around the North Carolina State University campus to serve the students, faculty, and citizens of the community. We are looking for qualified and experienced driver supervisors to help build a strong team who can respond efficiently to emergencies, incidents, and customer feedback. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers, and the communities they serve.
What we offer:
Physical Requirements:
About Transdev:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
Hiring Immediately!
Transdev is actively seeking a transportation Road Supervisor for the Wolfline, our fixed route service in Raleigh, NC. Wolfline operates around the North Carolina State University campus to serve the students, faculty, and citizens of the community. We are looking for qualified and experienced driver supervisors to help build a strong team who can respond efficiently to emergencies, incidents, and customer feedback. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers, and the communities they serve.
What we offer:
- Competitive Wages - Starting at $20.00 hourly
- Medical Insurance (Health, Vision, Dental)
- Short/Long Term Disability
- Life Insurance
- 401(k)
- Paid Vacation
- Paid Holidays + Floating Holidays
- Paid Sick Time
- Ability to quickly advance your career
- Demonstrates and promotes a “safety first” behavior at all times.
- Performs observational spot checks on operator’s safety, driving, and customer service skills.
- Monitors operator and passenger behavior while in service.
- Ensures operators are fit-for-duty at all times.
- Performs on-the-spot coaching, training, and evaluations when necessary to assist operators in overcoming operational challenges and to maintain compliance with all company policies and client specifications.
- Conducts on the road observations of service to ensure proper implementation of all policies and procedures.
- Assesses and reports safety conditions of all aspects of service such as but not limited to road conditions, wires, tree damage, etc., that may affect service and/or routes.
- Communicates face-to-face with the riding public as customer service and to answer any questions on the ground.
- Processes passenger complaints and initiates corrective actions designed to improve customer relations and services.
- Initiates investigations into causes of accidents, interviews operators to determine responsibility, takes actions on findings, and submits reports to management.
- Works with dispatch to assist them with efficient operations, timeliness, vehicle swaps, and aids in communication between the shop if needed.
- Active involvement with campaign trainings and safety programs.
- Provides daily, weekly, and monthly reports.
- Oversees a smooth commuting experience for Operators and the public and shares the “best practices” with the entire team.
- High school diploma or equivalent. Years of qualified job history can be substituted.
- At least 21 years or older and a good to excellent driving record for the past 5 years.
- Ability to pass a criminal background check, DOT physical, and drug screen.
- CDL license is preferred; however, a chauffeur’s license is required and the ability to obtain a CDL permit with passenger endorsement within 14 days of the offer date and the license within 60 days of the permit.
- Must be self-motivated and able to perform without constant or immediate supervision.
- Must have a strong commitment to safety.
- Knowledge of operator and shop safety standards.
- Must be well organized - understanding the importance of prioritizing effectively and managing multiple tasks in an environment with ever competing demands.
- Must be able to communicate both verbally and in writing.
- Must have legible handwriting.
- Must be able to work flexible hours or shifts.
- Ability to work on a team.
- Supervisory experience preferred.
- Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others.
Physical Requirements:
- While performing the duties of this job the employee will regularly kneel, twist, bend, reach, climb up and down stairs, assist and restrain passengers properly. Frequently stand and walk - with the ability to sit for up to three hours and walk for long distances on possible slippery and uneven surfaces.
- 90% of work is accomplished outside in varying weather conditions. Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.
- Exposure to heavy traffic areas while performing the duties of the job.
- Exposure to considerable amounts of dust, vehicle fumes, and noise.
- Ability to lift material weighing up to 60 lbs.
- Ability to operate and handle a handheld and a hand’s free device to communicate.
If you have any questions, please contact Human Resources at Stacy.King@Transdev.com or 919-931-6406.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
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