Job description

About Working at Commerce
Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.
No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.
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About This Job
As a 3rd shift Remittance Processing Supervisor, you will oversee a high-performing team and ensure timely and accurate processing of Wholesale Lockbox accounts within established deadlines. You will take a hands-on approach to employee training, performance coaching, and coordinating the workflow.
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Essential Functions

• Oversee department workflow and effectively communicate decisions, priorities, and relevant information to team members

• Provide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations, and answer day-to-day questions for team members

• Provide operational direction to employees in accordance with established systems and procedures

• Motivate team members to meet production and quality goals and interact with customers business partners regularly

• Work with project management team regarding vendor software upgrades and complete testing of software as required

• Perform other duties as assigned

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Work Hours
Sunday - Thursday, 9:30 pm - 7:00 am
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Knowledge Skills & Abilities Required

• Proactive, detail oriented with strong organizational skills

• A quick study with excellent problem solving, process improvement and analytical abilities

• Excellent time management skills

• Excels in team leadership and possesses strong coaching and mentoring skills

• Strong knowledge of the accounts receivable / remittance processing field

• Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork

• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Effectively manage diverse personalities and traits

• Intermediate level proficiency with Microsoft Word, Excel, and Outlook

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Education & Experience

• Associates degree or equivalent combination of education and experience required

• 3+ years remittance experience required

• 1+ years leadership experience required Remittance processing experience preferred

Location: 811 Main St, Kansas City, Missouri 64105
Time Type:
Full time

Job Type: Full-time

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