At our Aster Springs eating disorder facilities, we believe people aren’t defined by their eating disorders. Each client we work with is unique and valued for who they are as a person. At our eating disorder treatment center, we offer tailored treatment for adults of all genders, ages 18 years and older. We take a whole-person, compassionate approach to care to help each client take the next step toward lasting recovery.

We’re opening a new location in Nashville, TN and look forward to helping clients on their recovery journeys in Music City.

The RCS position works directly with clients throughout the day/night to provide emotional support, encouragement, empathy, and care. The RCS eats with clients, attends group with clients, processes events/emotions with clients, and provides general structure to help clients refrain from eating disorder thoughts and behaviors.

Relationships and Contacts

Within the organization: Maintains frequent and close working relationships with clients, Chief Executive Officer, Nursing, Medical, Resident Care Specialist, Intake Coordinator, Therapist, peers and vendors.

Outside the organization: May initiate and maintain working relationships with clinical providers, referral partners and vendors as needed and directed

Essential Responsibilities

• Correctly facilitate necessary shift communication with supervisor
• Participate in on-call rotation for RCS position
• Attend/incorporate training of de-escalation, grounding, processing, flashbacks, and other eating disorder associated issues into job performance.
• Work with RCS/Treatment team to present one clear decision/voice/standard to clients
• Able to recognize need of client to process/have ability and openness to engage/know limitations of ability to process at present time
• Appropriately communicate information/concerns from processing to therapist/treatment team
• Using empathy, sensitivity, and being genuine during processing times
• Being physically available for clients to approach you
• Build rapport/trusting relationship with clients while maintaining professional boundaries
• Able to follow emergency intervention for self- harm
• Follow house rules/set example
• Encourage/direct clients to attend/participate in daily programming
• Complete weekly affirmations for clients
• Be alert/aware during extended periods of down- time (clients sleeping, working on projects, etc.)
• Attend/participate in groups while on shift
• Drive clients to appointments/outings/meeting in company vehicles
• Eat/incorporate mealtime training with clients during meals/snacks
• Encourage clients during meals/snacks using behavioral intervention as needed
• Work 2-3 major and minor holidays each year
• Complete understanding of activity/band levels and associated client rules/expectations
• General understanding of Nutritional philosophy, Body image issues, and typical ED behaviors
• Document meal/snack/beverage completion
• Complete time sheets daily/sign weekly

ISJP123

Education and Experience

• Bachelors degree (mental health/social work field preferred)
• Active First Aid/CPR/AED certification (American Red Cross/American Heart Association)
• Documented proof of MMR and HEP B vaccinations
• Valid Driver’s License

Skill Competencies

• Proficient in Microsoft Office suite, working knowledge of CRM preferred
• Demonstrated ability to exercise sound judgment and discretion
• Excellent time management skills
• High level of customer service and follow through
• Excellent verbal communication
• Strong problem-solving skills

Aster Springs reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.