Records Specialist Supervisor

Classification Title: Records Specialist Supervisor, C22

Location: 315 Court Street, Clearwater, FL 33756

***ONLY PINELLAS COUNTY CLERK OF THE CIRCUIT COURT PERMANENT & PROBATIONARY CLASSIFIED EMPLOYEES MAY APPLY***

The Records Specialist Supervisor responsible for supervising employees assigned in Civil Court Records including the Self-Help Center. An employee in this class plans, assigns, monitors, and reviews the work of a moderate to large staff of subordinate lead worker(s) and clerical employees. Employees in this class are held responsible for the proper performance of the assigned supervisory or technical activities of the department in accordance with the Florida Statutes, Rules of Court and regulations. Independent work decisions are made based on experience and knowledge of departmental operations as well as laws, rules and regulations governing Court/Board of County Commissioners.

Essential Job Functions

• Plans, assigns, supervises and evaluates the work of all employees assigned to section, including lead workers.
• Processes payroll and staffing changes in OPUS.
• Analyzes and resolves employee related issues/concerns.
• Prepares weekly and monthly reports.
• Reviews sectional manual and Clerk's website for accuracy and recommend changes as needed.
• Leads, trains employees in section, and reviews their work
• Processes and assists with all sectional job duties.
• Prepares work schedules and reassigns work as necessary.
• Resolves customer related issues.
• Coaches and counsel’s employees.
• Performs miscellaneous duties, regression testing and special projects as assigned.
• Open and Close duties which include verifying and balancing of cash drawers for front and off counter tills.
• Documents, prepares and conducts quarterly performance reviews of supervised staff utilizing Taleo.
• Performs related work as assigned or required.

Position Specific Requirements

Experience: Legal or Court/Board of County Commissioners related work, records management, governmental accounting or as a teller or a cashier depending on area of assignment; 1 year of which should include supervisory or leadership experience preferably in the Clerk's Office.

Education: Business or Public Administration, Accounting or a related field.

• 5 or more years’ experience as described above.
• Associate’s Degree as described above, and at least 3 years’ experience as described above.
• Bachelor’s Degree as described above, and at least 1-year experience as described above.
• Master’s Degree or higher-level degree as described above.
• An equivalent combination of education, training, and/or experience.

• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Knowledge, Skills, and Abilities

• Knowledge of the Florida Statutes, Rules of Court, Office Wide Policies and Procedures, departmental procedures, Personnel Rules and other legal authorities pertinent to the area of assignment.
• Knowledge of the principles of cashiering, governmental accounting and record keeping procedures, depending on area of assignment.
• Knowledge of legal terminology, grammar, spelling and math.
• Ability to speak in public and conduct sectional meetings.
• Ability to coach, counsel and assist employees to overcome job problems or performance deficiencies.
• Ability to make sound decisions in accordance with laws and regulations and apply decision to work situation.
• Ability to train and supervise subordinate employees.
• Ability to maintain public relations in an effective, tactful and courteous manner.

Physical/Mental Demands

• The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:
• Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual acuity: Have close visual acuity such as color differentiation, depth perception, and adequate field vision.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Working Conditions

• Work is typically performed in a dynamic environment that requires sensitivity to changing goals, priorities, and needs.

This position has supplemental questions. If unable to complete all questions, you may save your answers as a draft during the application process and return at any time prior to the closing date. Please note that the application is complete upon final submission.