Job description

The Glass Jar receptionist will be responsible to provide exceptional customer service for every individual that walks into our facility. All patients, vendors, & visitors are expected to be greeted with a sincere welcoming. The receptionist will be expected to provide the shift manager or team lead with basic administrative support throughout the shift.

Responsibilities and Duties

• Greet all customers with exceptional customer service creating a friendly atmosphere
• Independently manage a wide variety of administrative functions
• Gain knowledge of the products offered, provide product information to customers
• Understand applicable laws and regulations regarding Medical and Recreational Cannabis
• Answer phone calls and customer questions
• Guide customers through the check in and waiting process
• Check customers into our POS
• Check photogenic IDs to verify age of customers and patients
• Check METRC for Medical Patient Limits.
• Assist managers with daily tasks
• Maintain cleanliness of front desk and lobby area
• Other work as required

Qualifications

• Must be able to work nights & weekends (no exceptions)
• Must be 21 years or older
• Must be able to pass a background check
• 2 years reception, front desk or retail sales experience is preferred.
• Knowledge of cannabis products from a regulated retail or medical distribution center preferred
• Possess strong communication and time management skills
• Must have excellent verbal, written, and interpersonal skills
• Customer satisfaction oriented
• Possess strong attention to detail and mathematical skills
• Available to work flexible hours including evenings or weekends as needed
• Highly proficient in Word, Excel

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Monroe, MI 48161: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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