As a Quality Assurance Operations Manager, You will closely work with engineering and operations teams to ensure product quality and to ensure that customer's get what they want when they want. You will understand the big picture from raw materials to final packaged product. You will understand and establish critical quality checkpoints to ensure product quality.

This critical role is part of Amazon’s team focused on building new, large-scale solutions aimed at creating positive impact in the world. This team thinks big across a wide range of industries and topics to create, launch, and manage products such as Comprehend Medical, Echo Frames and Amazon Explore. We are looking for builders, innovators, and entrepreneurs who want to bring their ideas to reality and improve the lives of millions of customers.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Key job responsibilities

• Demonstrated record of establishing quality assurance and quality control mechanisms to ensure product traceability and control.
• Responsible for ensuring that appropriate quality assurance systems such as NCMRs, MRB, Planned Deviation, CAPA are utilized appropriately.
• Establish production control mechanisms (e.g. SPC) to ensure product is manufactured properly.
• Ensure proper documentation of production records.

About the team
Amazon Special Projects is the innovation team behind the development of new and novel ideas aimed to create positive impact in the world by brings these ideas from concept to market. This team thinks big and makes big bets in in technology, education, healthcare, social impact and sustainability. We are looking for builders, innovators and dreamers who want to bring their ideas to reality and improve the lives of customers.

• Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals
• Experience in chemical, electrical, and mechanical manufacturing processes
• Ability to identify quality risks and develop solution to mitigate risks quickly
• Verbal and written communication skills
• Proficient in computerized software for the management of quality systems

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $228,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.