Job description

Location

Chicago, IL (Remote, If local to Chicago potentially Hybrid- 12 Month Contract plus extensions)

Required Skills

Experience with hospitality, Opera & Nagios: Revamp of Current Nagios Environment to Nagios XI Re-design current Nagios Solution to better handle global environments Automate configuration of Nagios using automation utilities specified in the job description

Opera- Oracle based Property Management System

Nagios:

· Revamp of Current Nagios Environment to Nagios XI

· Re-design current Nagios Solution to better handle global environments

· Automate configuration of Nagios using automation utilities specified in the job description

PURPOSE:
- The Automation Engineer assume responsibility in Supporting Project/Support Engineers by automating repeatable tasks.
- In both the roles the Automation Engineer will communicate with various teams to deliver the required tasks towards Property Systems implementation and operation. Those include incident management tasks and ITIL best practices for Property Systems Technical Engineers allocated to support and project specific tasks and runbook implementation for those allocated to the project team.
- They acquire knowledge from all available channels and share with colleagues to improve the knowledge level of the Property Systems team.
- They are self-driven, motivated and quick-learners in Property System and automation field.

TEAM AND OFFICE STRUCTURE:
- They work remotely and will be available for possible onsite visits up to 4 times a year.
- Report to the managers of support or projects depending on their assigned role.
- Candidate is expected to put in approximately 40 hours per week.
- Occasional overtime is expected if crunch time requires it.
- Occasional late-night hours may be required when supervising off-hours action items.

WHAT IS OPERA:
- Web based application vital to daily hotel operations (Front desk check-in, back office accounting, interfaces to 200 other systems like door locks, TVs, and point of sell.)
- Critical to other core systems being hosted in Client datacenters worldwide.

POSITION RESPONSIBILITIES:

DELIVERABLES:
- Support new technologies and the roll-out of new products and systems in coordination with other teams.
- Provide technical guidance on operational issues affecting Opera Property Systems.
- Maintain channels of communication with the related application technicians to ensure successful and efficient production changes.
- Coordinate communication with the third-party technical vendors and internal teams for planned events, outages, etc.
- Acquire oversight for the Opera Property Systems project tasks including planning, implementation, monitoring, maintenance, and diagnostics.
- Participate in the development and implementation of related systems that require communication to/from our hosted application.
- Coordinate all modifications and changes to Client property systems with the technical team and carry out the changes as agreed upon the reviewed solution.
- Performs trend analysis on monitoring alarms, incident reports and service ticket to resolve identified issues.
- Provides on-call or after-hours technical support for the group.

SAMPLE PROJECTS (FOR INDIVIDUALS ALLOCATED TO THE AUTOMATION TEAM):
- Upgrade Ansible Roles / PowerShell Modules to handle new Opera versions received from the vendor.
- Updating Existing Terraform Code to Standing up a new Azure Region
- Implement EMV payment gateway interface between the datacenter and payment processing companies
- Testing disaster recovery readiness
- Implementing interfaces/services of additional vendors to/from Opera

EXPERIENCE AND QUALIFICATIONS:
- 5 Years Windows Administrator Experience.
- 3-4 Years working with scripting or automation platforms (PowerShell, Ansible, Etc.)
- 1-2 Years Network experience (F5, VIP theory, DNS, Certificates)
- 1-2 Years working with virtual environments (VSphere, Microsoft Azure)
- 1-2 Years working with Weblogic Scripting

PREFERRED SKILLS:

WORKING KNOWLEDGE OF THE FOLLOWING TOOLSETS IS PREFERRED:

AUTOMATION:
- PowerShell (Scripting of manual windows functions/tasks or installations of software)
- Ansible (YAML scripting and playbooks)
- Rundeck (Implement scripted jobs to run ad hoc or on a fixed schedule)

Job Type: Contract

Salary: $55.00 - $60.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Hospitality management: 4 years (Preferred)
• OPERA: 4 years (Required)
• Nagios: 3 years (Required)
• Azure: 1 year (Preferred)
• terraform: 2 years (Preferred)
• windows administrator: 4 years (Required)
• PowerShell: 3 years (Preferred)
• ansible: 3 years (Preferred)
• network: 2 years (Preferred)
• VPN: 1 year (Preferred)

Work Location: Remote

Speak with the employer
+91 8102128121

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