Property Appraiser Office Assistant

Classification Title: Property Records Assistant, C15

Location: 315 Court Street, Clearwater, FL 33756

Schedule: After the initial training period, up to 2 days per week may be scheduled as work from home.

The Pinellas County Property Appraiser is seeking candidates for the entry level position of Property Records Assistant starting at $16.00 hr. This position's focus is on customer service via phone and in person for the Property Records, Exemptions, and Deeds departments. The position is located at the Clearwater Courthouse.

WHAT SETS US APART?

• Health, vision, prescription, dental, life insurance, and a flexible spending account (FSA) option. Click here for more benefits details.

• 9-11 paid County holidays; 2 floating holidays and 2 personal days (pro-rated); annual leave (accrue 15 days in first year)
• Florida Retirement System , Employees contribute 3% and the county contributes 6.3% for regular status employees enrolled in the FRS Pension Plan.
• See contribution breakdown on FRS.
• 457 Deferred Compensation Plan
• Tuition Reimbursement

Essential Job Functions

• Responds to basic inquiries from the public on the methods, rules, regulations, and practices involved in ad valorem property valuation and exemptions for tangible personal property.
• Learns and applies Florida Statues related to exemptions and property classification
• Enters detailed data into CAMA system, including property records, exemption, and deeds information and notes.

Position Specific Requirements

• 2 years’ experience in clerical, customer service, and administrative support with preference given to those with experience in an Ad Valorem Property Appraiser's office; or
• An Associates or higher level-degree; or
• An equivalent combination of education, training, and/or experience.

Highly Desirable

• Experience in front-line, in-person and telephone customer service.
• Real estate or title/abstract experience.
• Excellent data entry and basic math skills. Preference will also be given to candidates who possess excellent in either area.
• Experience with Microsoft Office Word and Excel. Preference will also be given to candidates who possess excellent skills in these areas.

Knowledge, Skills, and Abilities

• Knowledge of standard office practices, procedures, and equipment.
• Familiar with website contents and maps therein.
• Knowledge of a geographic layout of Pinellas County.
• Knowledge of Save Our Homes (SOH) personal and/or real property appraisal assessment and exemption terminology.
• Knowledge of basic laws, rules, and regulations governing the tax roll.
• Knowledge of Business English, spelling, and punctuation.
• Skill in keyboarding accurately at a reasonable rate of speed.
• Ability to work independently and use good judgment.
• Ability to communicate, orally and in writing, effectively, courteously and tactfully.
• Ability to perform computer data entry and simple word processing functions, and when necessary, to enter and extract property data from field tablet computer software.

Physical/Mental Demands

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
• Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
• Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
• Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Working Conditions

• Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

This position has supplemental questions. If unable to complete all questions, you may save your answers as a draft during the application process and return at any time prior to the closing date. Please note that the application is complete upon final submission.