Project Specialist

Full Time
Arcata, CA 95521
$31 an hour
Posted Today
Job description

Cal Poly Humboldt Sponsored Programs Foundation
Job Announcement

This is not a state position

Job Title: Project Technology Specialist Position ITC - Foundation

Wage: $31/hr. This is a Full Time, Non-Exempt, 12-month, benefit eligible position. Schedule is 40 hours
per week. Continuation of this position is contingent upon satisfactory performance and project funding.
This is not a state or federal position.

Project Name: Redwood Coast K-16 Educational Collaborative

Supervisor: Executive Director

Responsibilities and Requirements
A. Position Summary: (Briefly state the purpose or objective of the position.)

Under the direction of the Executive Director of the K-16 grant within the Cal Poly Humboldt Sponsored
Programs Foundation, this position blends interpersonal and technical skills to support the technology
needs of the Redwood Coast K-16 Educational Collaborative.

The Project Technology Specialist provides a high degree of customer service and professionalism in
every interaction with a strong focus on Cal Poly Humboldt’s commitment to Diversity, Equity, and
Inclusion. This position should maintain an environment which focuses on student success, continuous
improvement, excellent customer service, and a positive leadership style.

The Project Technology Specialist is a technically skilled, positive, team member whose detailed oriented
and highly organized nature will ensure success for our students and others working on the grant through
interdepartmental and interpersonal relationships, strong sense of integrity and social justice, and
excellent verbal and written communication skills.

This Project Technology Specialist will implement the Virtual Dual Enrollment Hub and will work with
districts in the region to support students and teachers with access and technical support to dual
enrollment classes. The Project Technology Specialist will also provide technical support as needed for
districts in accessing the Virtual Dual Enrollment Hub.

B. Essential job functions: (List the major responsibilities and the estimated percentage of time
devoted to each - then indicate the tasks and work activities required to perform each major
responsibility/function.)

40% Website Development and Maintenance
Upload data to the Redwood Coast K-16 website (e.g. test scores, announcements, press

releases, etc.)
  • Maintain and enhance the website.
  • Support the creation and maintenance of the Dual Enrollment Hub
40% Technical Support
  • Manage technology requests for K-16 Wifi hotspots and Talent Search computers
Provide computer, operating system, and application support for hotspots and computers
  • Acquire parental permission to loan technology to their children and have it installed in their
homes
  • Ship technology to approved parties
Manage and track student devices; insure that equipment is returned
Assist with developing and implementing post activity Qualtrics surveys (on iPads)
  • Support the 10 iPads that will be used by the grant for surveys and other functions
Work in partnership with K-16 and Talent Search Admin Support
Support additional broadband access for rural students (e.g. satellite)
  • Implement the Virtual Dual Enrollment Hub and work with districts to support students and
teachers with access and technical support to these dual enrollment classes.
  • Collaborate with IT staff from the region's school districts to provide access to the Virtual Dual

Enrollment Hub.

10% Training and Documentation
Develop instructions, troubleshooting steps, and other documentation for the K-16 students
  • Provide training as needed to high school students and K-16 grant staff
  • Document common support items for a student-focused audience to use as support references or

automated communication

5% Collaborate with Other K-16 Admin Staff
Provide input and feedback in order to improve service, including collaborating with other ITS

staff to create documentation for ITS services
  • Collaborate in a courteous, flexible and open manner with other grant and Talent Search staff

through team contact and mutual support, excellent communication and responsiveness

5% Other Duties as Assigned By K-16 Admin Staff

C. Minimum qualifications required to perform all essential functions:

A basic foundation of knowledge and skills in technical information systems. This foundation would
normally be obtained through a bachelor’s degree in computer science, information systems, educational
technology, communications, or related fields, or similar certified coursework in applicable fields of study.

Foundational knowledge and skills for the Project Technology Specialist includes working knowledge of
common software application packages, equipment platforms, operating systems, and training methods.

Equivalent to a Bachelor’s degree AND at least one (1) year full time related professional experience is
preferred for this ITS-Foundation position. Additional relevant experience can be substituted for
equivalent education on a year for year basis.

D. Knowledge, special skills and abilities required
Excellent interpersonal skills with a customer service orientation and ability to work with a positive

attitude as a flexible, collaborative, and supportive team member, while excelling in a fast-paced
service environment

  • Strong written and verbal communication skills;
  • Ability to explain technical details to others in non-technical language.
  • Ability to correctly interpret written information and instructions.
  • Demonstrated ability to perform assigned duties and follow established procedures.
  • Ability to gracefully adjust to frequent change (e.g. work environment, technology).
  • Highly organized and detail oriented with the ability to manage and organize multiple tasks.
  • Ability to function cooperatively and productively as a member of a team.
  • Working knowledge of modern operating systems and software applications.
  • Experience with a ticketing system for request assignment, tracking, escalation and reporting
  • Ability to establish and maintain cooperative working relationships with a diverse population of
faculty, staff, students, and others.
  • Ability to effectively prioritize and handle multiple responsibilities, and follow through on tasks
Preferred:
Experience managing websites including uploading data and updating content
  • Web development skills including experience with content management systems and HTML,
Javascript, and CSS
  • Experience with installing, configuring, and supporting mobile computing solutions on various
platforms
  • Working knowledge of applications such as EdReady, Canvas LMS, etc.
  • Demonstrated ability to provide software and hardware support in educational environments.
  • Working knowledge of mobile device configuration, support, and usage including

instructional-contexts for tablets, phones, and laptop computers.

F. Specific physical and/or environmental working conditions that relate to the essential job
functions of the position

A. Must be able to lift a minimum of 25 pounds from floor to waist

Describe the nature of supervision the employee in the position will receive.

The employee will receive specific direction and guidance from the K-16 Executive Director, work
requests from faculty and staff assigned to work with the K-16 grant, and in response to phone calls and
emails from K-16 students and Admin staff.

Application Instructions: To apply submit application materials to Angela Shull ald5@humboldt.edu
1. Resume
2. Cover Letter
3. References
4. ** SPF Self-Identification Form for Job Applicants

Review Date: Monday June 12, 2023

Cal Poly Humboldt Sponsored Programs Foundation is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion,
age, sex including sexual orientation and gender identity, national origin, disability, protected Veteran
Status, or any other legally protected status. More information about Cal Poly Humboldt SPF’s Equal
Employment Opportunity hiring can be found here.

For assistance with the application process, please submit an Accommodation Request Form, which can
be found here or contact ADA Coordinator at 707.826.3626 or confidential fax at 707.826.3625. For more
information regarding accommodation, you may also visit the Cal Poly Humboldt Human Resources
website at https://hraps.humboldt.edu/reasonable-accommodation. Individuals in need of a
telecommunications relay service may contact the California Relay Service at 877.735.2929 TTY.

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