Description/Job Summary

At Blackstone Consulting Inc. (BCI), we are changing the future of Healthcare Security. We believe that as the industry changes, so do the needs of the businesses and customers. Through our contract with one of the nation's largest healthcare providers, we are not only building a best-in-class organization, we are managing one of the nation's largest security operations.

Reporting directly to the Senior Director of Strategy & Business Operations, BCI is seeking an experienced Program Manager to deliver programs and projects in close collaboration with clients, team members and various department functions. As a Program Manager, you will coordinate efforts and lead overall programs with strong attention to detail, process, stakeholder engagement, and strategy.

The ideal candidate will have a passion for structuring and simplifying complex problems and ensuring commitments are aligned, delivered, optimized, and structured. This individual will be a self-driven, multi-tasker with excellent communication skills who can think both strategically and tactically to get the job done. This is an exciting opportunity to support a growing team while driving impact and making transformational change within our business.

Salary range: $120,000-150,000 (Annual)

Responsibilities/Duties

Oversee day-to-day activities within the larger BCI program to meet organizational goals and requirements. This includes:

• Drive and execute against BCI's strategic roadmap
• Deliver solutions with a focus on strategy, process, people, and stakeholder management impacts and outcomes
• Manage multiple projects simultaneously in a fast-paced, ambiguous, environment while delivering high-quality work on time
• Coordinate workstreams, creation and maintenance of interlocking schedules, the tracking of dependencies, status, risks and progress for any one or multiple initiatives
• Partner with field operation teams, clients, and partner organizations to ensure engagement and effective implementation of programs across the portfolio
• Implement and provide guidance related to program management processes and policies
• Coach, mentor and manage project managers with their assigned duties
• Identify opportunities for teams to work more closely together by aligning goals, processes, and plans
• Produce accurate and timely reporting of program status throughout its life cycle
• Understand end-to-end solutions and implementation paths, in order to execute large security initiatives
• Ensure the compliance of program standards by making sure project plans and team members adhere to relevant policies and procedures
• Support the development and execution of change management strategies during key program or organizational changes and transitions

Required Skills

• Excellent verbal, written and interpersonal communication skills

• Self-motivated and strong propensity for action, results, and continuous improvement
• Ability to work successfully in a high-energy, fast paced, rapidly changing environment
• Exceptional organizational skills with the ability to multi-task and manage multiple projects simultaneously working under pressure to meet deadlines
• Well-organized with superb project management and time management skills
• The ability to work effectively within a remote environment and across different stakeholders
• Knowledge of business administration and program management principles
• Highly competent in Microsoft Office 365

Preferred Skills

• Ability to synthesize data and make data informed decisions
• Excellent knowledge of change management principles

Required Experience

• Experience in customer service and service delivery
• One (1) year of experience in a leadership role with or without direct reports
  
• Five (5) years of experience in program management or eight (8) years of experience in project management.

Preferred Experience

• Proven track record of managing stakeholders and driving alignment and collaboration in a cross functional environment
• Two (2) year of previous experience managing a team and developing direct reports
• Project management certification, e.g. PMP
• Lean/Six Sigma Certification

Required Education

• Undergraduate degree or equivalent combination of education and experience in a related field.

Preferred Education

• Masters degree in business management or operations/strategy related area

Details

WORKING CONDITIONS

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
• May require regular use of vehicle and frequent travel in the performance of duties
• Ability to maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations
• Ability to handle and be exposed to sensitive and confidential information
• Reliable internet access for working remotely

BENEFITS

• Medical/Vision/Dental Insurance
• Retirement & 401k
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program
• Voluntary Life and AD&D Insurance