At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

Be part of the continuing transformation within the Business and Vendor Management (“BVM”) organization. You will join a team of creative, curious and passionate professionals whose mission is to become the leading source of vendor data and reporting for American Express Technologies.

The successful individual ensures that our programs & strategies meet the evolving needs of the enterprise through continuous innovation, evaluation and execution. This role requires strong multi-business unit and stakeholder management. You must work well in a dynamic, complex environment and under deadline pressures. The role requires strong organizational, technical and creative problem-solving skills. You are expected to bring innovative ideas to the table for future enhancements in BVM’s suite of insightful offerings.

The Program Manager is responsible for executing against their deliverables which primarily includes vendor briefing content for our senior executives, as well as driving successful program management of our vendor-related initiatives.

Responsibilities:

• Supporting build out of executive briefing content on key vendor relationships for the offices of American Express’s SVPs, EVPs, the CIO (Chief Information Officer) and group presidents
• Creating tailored communications based on varying customers and stakeholder preferences
• Collaborating across core teams within the enterprise to identify and drive additional efficiencies in vendor content generation
• Translating complex and detailed information into consumable messaging for broader audiences
• Partnering with American Express’s Third Parties to coordinate Executive Briefing Committees
• Conducting industry research to advise our leaders on potential vendor partnerships or growth opportunities
• Becoming a trusted advisor on our multi-faceted vendor partnerships
• Understanding BVMs product suite, which should be leveraged and marketed during content creation
• Supporting the creation of executive-level marketing material for BVM product forums
• Leading Third-Party vendor-related initiatives through to completion
• Partnering effectively with other organizations to drive progress on cross-team collaborative efforts.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

General Qualifications

• +5 years of program management experience
• Proven ability to successfully drive results within a matrixed organization
• Ability to build strong relationships to manage multiple customers and stakeholders
• Superior communication skills to clarify expectations, drive alignment, and generate key messages
• Strong analytical skills and an ability to organize work with little day-to-day direction
• Ability to handle multiple high-priority projects and meet schedules.
• Sense of urgency, commitment to deadlines and deliverables
• Proven ability to independently overcome obstacles and resolve complex problems
• Experience in breaking down organizational barriers and influencing without direct authority
• Demonstrate accountability as a program leader
• Comfort and experience in working with both business and technology groups
• Experience with project lifecycle methodologies
• Being a champion of the Agile mindset;

Salary Range: $110,000 to $190,000 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.