Program Director - Specialty Site
Job description
BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.
BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction.
We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:
- Generous Time Off Package
- up to 4 weeks combined vacation, personal and cultural holiday
- 11 paid holidays
- up to 2 weeks Sick Time
- Highly Specialized Paid Trainings including opportunity to earn CEUs
- Health and Dental Insurance
- Life, Short Term and Long Term Disability Insurance
- 403B plan with discretionary match
- Wellness Activities
- Employee Assistance Program
- Career Development Opportunities
- Available benefits are based on position and scheduled hours.
Responsibilities:
Utilize recovery principals in partnership with Persons and members of the Intensive Group Living Environment (GLE) to improve Persons’ health and wellness; achieve symptom stabilization and self-management; develop and/or restore skills impacted by their mental illness; live a self-directed life; and, strive to reach their full potential.- Ensure that a culture of quality is maintained by using evidence-based and other best practices within the services being provided.
- Provide the staff and persons served with a vision about the importance and inevitability of achieving goals through the recovery process.
- Increase the level of involvement and decision-making by persons served in their treatment planning and in service delivery.
- Anticipate issues of risk and attend to crisis or emergency situations by intervening immediately with appropriate clinical/medical treatment and/or supervision.
- Act as LPHA to all Persons Served within the GLE by facilitating the comprehensive assessment process, and overseeing the development, implementation, review and revision of the treatment planning and service delivery process.
- Coordinate treatment and services with all Persons’ Served Care Coordination Entities and behavioral and physical health providers.
- Oversee the quality of clinical record systems related to program licensing requirements.
- Work cooperatively with referral and collateral sources to evaluate and coordinate the appropriate admission and treatment of all Persons referred to the program.
- Collaboration and networking with community and support teams to enhance treatment plans.
- Promptly identify program areas of need and address them, seeking assistance as needed.
- Ensure program coverage in accordance with funding source standards, seeking assistance of supervisor as needed.
- Provide administrative oversight to assigned Direct Care employees.
- Maintain ongoing communication with supervisor and attend meetings as required.
- Ensure a balance in division of time between direct care and administrative duties as determined by program need.
- Oversee physical plant maintenance by reporting issues promptly, arranging for needed repairs, ensuring proper housekeeping and interacting with landlord as required.
- Act as advocate and role model to both individuals being served and staff.
- Perform and/or ensure completion of all administrative duties, including:
- Recruit, interview and select for recommendation in hiring of potential employees and complete required documentation in a timely manner.
- Provide ongoing documented supervision, training and professional development of staff.
- Complete first six month and annual job performance evaluations on all program staff as required.
- Participate in policy development and ensure that program staff adhere to agency policy and procedures.
- Monitor program expenditures in accordance with contract allocations.
- Ensure accurate accounting for all program monies according to agency policy for grocery accounts, vehicle gas, petty cash, and BAMSI credit card.
- Ensure ongoing program compliance with regulatory standards such as BAMSI QM, DMH, DPH, and CARF.
- Forward appropriate personnel and business forms to the administrative office in a timely manner.
Provide direct service as needed to:
- Ensure program participation in the treatment planning process, including implementation of appropriate components of the treatment plan.
- Develop and maintain liaisons with agency program and community resources, including clinical, medical and vocational services as well as education, recreation, communication and legal services.
- Organize and implement group and individual activities, which serve to expand and normalize the lives of persons being served and foster increased independence and community integration.
- Foster and maintain family/guardian contact.
- Keep up-to-date on persons served issues, assist in the coordination of needed services, intervene to ensure consistency in program planning and implementation including contact with outside providers.
- Fulfill case management duties as needed, based on program design.
- Supervise and document persons served self-administration of medications as prescribed and in accordance with agency and program procedures.
- If available, will respond to the program as needed in an emergency situation.
- Execute duties to reflect reasonable safety standards. Universal/standard precautions must be utilized and training obtained in areas that constitute risk.
- Perform duties to reflect agency policies and procedures.
- Perform other work related duties as needed or as assigned by supervisor or designee.
- Preferred candidate will be a Licensed Practitioner of the Healing Arts (LPHA): Registered Nurse (RN), Licensed Psychologist, Licensed Independent Clinical Social Worker (LICSW), Licensed Clinical Social Worker (LCSW), Registered Occupational Therapist, Licensed Rehabilitation Counselor (LRC), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Alcohol and Drug Counselor (LADC1), or Licensed Applied Behavioral Analyst. *Applicants with a related Master’s Degree without licensure may be considered with approval from DMH Area Office.
- Experience working with people who have been diagnosed with a serious and persistent mental illness.
- Must have supervisory experience in a health or human service setting.
- Ability to speak and write English clearly and accurately in order to keep documentation up to date and understandable.
- Ability to communicate effectively, both verbally and in writing with persons served, families, service providers and funding source personnel.
- Must possess a valid driver’s license in state of residence.
Preference given to candidates with lived experience and fluency in languages prevalent in Southeastern MA
BAMSI conducts as needed, job-related background checks (e.g., may include but is not limited to fingerprints, drug testing, TB testing, verification of employment history and/or reference checks) prior to employment.
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