Patient Service Coordinator / Home Health-Hybrid Schedule Work Schedule
Job description
VNA Care is hiring a Patient Service Coordinator/Team Scheduler.
Fast pace / Multi-tasking / Work directly with Clinical Manager supporting clinical home health team.
Hybrid Schedule: Monday - Friday 7am-3:30pm (one day on site and four days remote)
Location: Home base can be in any of our clinical offices: Danvers, Concord, Leominster, Worcester, Southborough, Needham, Dorchester or Weymouth.
Patient Service Coordinator/Team Scheduler: Provides administrative support to clinical teams maintaining operational flow and ensuring exemplary customer service.
Responsibilities for Patient Service Coordinator:
- Completes daily updates to patient and clinician schedules
- Performs regular scheduling duties to maintain the EMR system such as automatic scheduler, recertification identification and maintenance
- Communicates with patients and responds to patient inquiries regarding their home care and/or hospice services
- Communicates with field staff
Experience:
- Minimum 1 year experience in a health care setting
- Working knowledge of and proficiency utilizing medical terminology
- Excellent computer skills using Microsoft software (Access, Excel, PowerPoint, Word)
- Excellent communication and interpersonal skills required
- Ability to multi-task in a fast paced environment
About VNA Care:
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