Performs all duties of the receptionist and additionally assists the CTS staff in the coordination of patient care services, including the efficient queuing of patients for treatments and assisting the Office manager in processing daily, weekly, and monthly billing. Promptly responds to phone calls and other patient or professional staff requests.

Graduate of business program, with medical assistance training or a graduate of a medical assisting program preferred.

Medical assistance training preferred; all previous experience can be considered. Medical terminology course work is required. ICD‐9 Coding experience preferred.

1. Promotes excellent patient experience by contributing to a welcoming environment. a. Pleasantly and professionally greet patients and their families whether the first visit or subsequent appointments. b. Professionally answers phones and promptly and accurately directs the calls. 2. Works in collaboration with cancer center team to provide patient care. a. Organizes and compiles charts for incoming patients. b. Obtains Radiology films or laboratory results and promptly gets them to the requestor. c. May be required to take pulse, blood pressures, and obtain patient’s weights and document accurately following specific training. d. Verifies patient information, gets patient consents. 3. May be required to take dictation and type policies, procedures, or meeting minutes. a. Prints, prepares for review, and sends out dictation for the physicians. 4. Performs office duties to ensure patient care needs are met. a. Schedules patient appointments and maintains scheduling system in a manner that meets treatment needs and works best for the patient. b. Ensures phone system messages are responded to promptly, keeps voice mail messages up to date. c. Performs all front desk reception tasks, including patient registration, as needed.

Other duties as assigned.

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.