Patient Access Representative - Central Scheduling
Job description
ABOUT FIVE RIVERS HEALTH CENTERS
The Five Rivers Health Center is an expanding Federal Qualified Health Center located in Dayton and Xenia, Ohio providing a medical home for low-income patients. Our growing organization empowers staff to make a difference every day in the lives of others and is committed to provide quality, cost-effective care for our patients and community, with respect and dignity, without regard of ability to pay.
Position Overview
The Patient Access Representative (PAR) must abide by various regulatory compliance rules and must always treat patients with dignity and respect. The Patient Access Representative will work directly with the patients to ensure each patient understands the financial policy, sliding fee scale, and to collect appropriate payment for services.
General Responsibilities
- Assist patients in making appointments, completing appropriate paperwork, making referrals, and verifying all necessary information is correct
- Assist patients with clarification of their financial responsibilities and sliding fee scale application when necessary.
- Speaks to callers professionally and politely
- Routes messages effectively to ensure prompt service
- Other duties as assigned
Qualifications * High School diploma or equivalent required
- Associates Degree in the healthcare or business field preferred
- Minimum of one year of Customer service experience with data entry required
- Windows-based computer experience required
- Medical terminology knowledge preferred
Benefits Five Rivers Health Center offers a complete benefits package including medical insurance, dental insurance, vision insurance flexible spending accounts, health savings accounts, paid holidays, paid vacation & sick days, short-term disability, long-term disability, life insurance, wellness incentives, department incentives, and 401(k).
EOE/M/F/D/V
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Customer service with data entry: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
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