(Part time) Box Office Attendant |The Performing Arts & Events Ctr of Federal Way
Job description
Salary Range: $15hr- $18hr
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
- Know and understand the operations of the ETix ticketing system
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.) - Know and understand seating charts and configurations
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change - Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons’ requests for information
- Reconcile all monies received from ticket sales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Director or Box Office Supervisor
Familiarity with Windows based computers
Possess excellent customerservice skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skillsin the English language (Spanish is a plus)
Proven ability to work well with all levels of management
Strong analytical and problem‐solving skills
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