Operations Manager

Full Time
Detroit, MI 48201
$14 - $25 an hour
Posted
Job description

Job Overview:

We expect you to be able to handle a wide range of operations tasks. This includes, but not limited to, documenting personal and confidential paperwork, job postings, team member and guest related issues, time card adjustments, new and current team member paperwork. Our operations manager is also responsible for ensuring effective communication between leadership and our team members. This position is in charge of recruiting, training, and terminating employees. We require you to learn and enforce the Chick-fil-A culture daily. It is MANDATORY to work in restaurant operations (help where needed: cashier, running orders, etc.)

What we can offer you:

  • No work on Sunday's, ever
  • Competitive compensation
  • Flexible schedules
  • Paid training
  • Paid birthdays
  • Employee discounts
  • The opportunity for career advancement
  • Uniform provided
  • Direct deposit
  • Fun work environment

Position Responsibilities:

  • Manage inbound emails
  • Respond to complaints
  • Maintain past and present files (digital and paper)
  • Liaison for team members
  • Manage personal and confidential paperwork
  • Conduct quarterly and annual reviews for team member compensation
  • Administrator for new, current and terminated employees
  • Assist with effective recruiting and interviewing to hire qualified team members. Handle all new hire paperwork.
  • Submitting payroll
  • MANDATORY to work in restaurant operations
  • Provide support to team members and guests with various topics
  • Collaborate with store directors to complete a shared task
  • Maintain effective company/ employee communication
  • Assist with team member training
  • Enforce rules and Chick-fil-A culture daily
  • Multitask and help where needed
  • Ability to work in a fast paced environment

Position Qualifications:

  • Proficient in Microsoft suite
  • 1 year of leadership experience
  • Great communication
  • Detail oriented
  • Ability to multitask
  • Customer service experience (required)

3990 John R St.

Detroit, MI 48201

Located inside the DMC hospital

Job Type: Full-time

Pay: $14.00 - $25.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: In person

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