Job description

Job Title: Operations Administrator

Reports To: Ted Baltrusaitis & Jan Marie Robinson

Century Craft Homes is engaged in building new homes and large-scale renovations in the Brevard and Lake Toxaway areas of beautiful Western North Carolina. The boutique construction firm serves as a general contractor managing 10-15 projects annually with a host of subcontractor and vendor relationships.

Job Description

Communications

• Manage incoming and outgoing communications (e.g., emails, phone calls) and assist CCH management to respond to urgent client needs.
• Working with clients and project manager to provide daily/weekly updates on schedule, task list, project management system updates, client questions, etc.
• Facilitating and documenting weekly meetings, scheduling, task list, questions, etc.
• Facilitating and scheduling Zoom calls between customers and CCH Personnel.

Financial Admin

• Preparing client invoices and payment applications to lenders.
• Sending Change Orders to clients for approval and managing responses to Change Orders.
• Receiving subcontractor and vendor invoices and entering into QuickBooks per the assigned category in order to facilitate easy cost tracking per job.
• Recording credit card receipts and reconciling credit card statements.

Subcontractor Admin

• Managing subcontractor and vendor work contracts, insurance certificates, Policies and Procedures form, W-9's, etc.
• Printing checks to pay subcontractors and vendors.
• Sending plans and specifications to subcontractors and vendors to receive project bids and generate client budgets and proposals.

Purchasing

• Providing take-offs from Architectural plans for each phase of construction.
• Shopping materials to vendors and suppliers to find the best pricing and availability.
• Ordering materials and working with the project manager to schedule delivery to the job site when needed.

General Admin

• Provide general office administrative support (e.g., electronic file management, client info gathering, data entry, office supply orders, etc.).
• Perform additional tasks at the direction of CCH management.

Summary of Essential Skill Sets

• General understanding of residential construction.
• General familiarity with QuickBooks and basic expense accounting and reconciliation
• Comfort organizing and executing administrative tasks to support an efficient construction operation.
• Comfort interacting with customers, subcontractors, and vendors with an ability to communicate clearly in-person, by phone, and by email when coordinating appointments, providing instructions, gathering information, and problem-solving routine administrative matters.
• Ability to track and organize client relationships, multi-step projects, and certain time-sensitive tasks is essential to operations and efficiency.
• Organization skills and attention to detail are critical given the nature of the work.

Knowledge, Skills & Attributes

• College degree preferred
• Minimum 3 years construction industry experience preferred
• Comfortable working with accounting software (e.g., QuickBooks, Sage, etc.)
• Strong computer skills, including knowledge of Microsoft Office, Excel, Google G-Suites, etc.
• Excellent oral, written, and interpersonal communication skills
• Effective follow-up skills and ability to meet deadlines
• Energetic, eager to learn, willing to cooperate
• Self-motivated and able to work well independently and under direction
• Comfort with being a “team player” and doing what is needed, big or small
• Professional appearance and demeanor

Compensation

Salary Range: $40,000-$60,000

401k: 3% after 365 days

Paid Time Off: 2 weeks (nonconsecutive)

Other

• Willing to submit to criminal and personal background check
• 90 Day Trial Period

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Brevard, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Construction: 1 year (Preferred)

Work Location: One location

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