Job description

Stefanini Group is Looking for an Onsite Support Technician in Macungie, PA!

Open to W2 candidates

Primary responsibilities include:

• End User Support and PC Delivery technician
• End User PC, Mobil Phone, and Peripheral setup and deployment technician
• Setup/imaging of new user equipment (Laptops running Windows 10, Mobile phones running iOS or Android) according to global guidelines
• Delivery of end-user equipment to the users
• General OFFICE support to end-users

Extended Skill set:

• Collaborate with global support technicians in troubleshooting and resolving end-user problems, in addition to using all available resources such as personal skills, vendor documentation, and online knowledge bases
• Provide constant communication/feedback to end-users to understand their requirements and setting the appropriate expectations.
• Install and configure Client systems (Hardware, software, applications, communications, printers, and peripherals)
• Have good understanding of LAN connectivity (wired & WiFi) in support of existing infrastructure
• Assist PC Users in utilizing PC applications for office & factory automation and to solve business problems.
• Image & configure new and existing machines to end-user expectations.
• Deploy new machines to end-users by transporting equipment via handcart and personal/company vehicle in which lifting up to 50 lbs is involved.
• Other duties as assigned by Onsite Manager
• Skills typical for Deskside Support in a Windows 10 based enterprise.

Role is FIRST SHIFT. I'm open to start time of 7, 8, or 9am.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.

Job Type: Full-time

Salary: $33.00 - $36.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Please confirm you reside near or willing to relocate to Macungie, PA?
• How many minutes/hours of commute?
• Best time to call?
• Are you willing to work on W2?
• What pay range will you consider to make a move?
• Years of experience as IT Onsite Technician?

Work Location: On the road

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