Job description

What's in it for you...

• Full-Benefits (health, dental, vision) & 401k Plan!
• Paid holidays off!
• Paid vacation days!
• Great Work Place Culture!
• No Cold Calling!

Is this what you've been looking for?

• A trusting, respectful, and fun culture
• The best tools and training to get the job done the right way
• A solid pay and benefits package
• Opportunities for professional growth

What you will do:

• Conducting inbound and outbound calls with customers and internal employees with a focus on providing exceptional care
• Discuss services we have to offer and how they can help solve problems that our customers are experiencing with their homes
• Schedule installation and service appointments for our sales and service departments
• Accurately documenting discussions including notes and pictures associated with our customer's needs
• Offer support to the leadership team: ordering supplies, greeting visitors, receiving deliveries, etc.

What you will need:

• Desire to challenge the status quo to redefine the construction industry.
• Possess excellent interpersonal communication skills demonstrated through strong customer service experience. (Preferred 2 years minimum of customer care experience).
• A combination of education and experience that illustrates a proven track record in this field. (Those with prior experience handling logistics, scheduling, and calendars preferred).
• Ability to meet the requirements of a preemployment background check and drug screen.

Here at Grand Bay Electric, we do things a bit different. Our mission is to COMPLETELY REDEFINE our industry. What does that mean for you? It means that we strongly believe in investing in our employees so that they have the tools, knowledge and opportunity for growth to start a lucrative career and feel fulfilled knowing that the work we do leaves our customers saying "Wow!"

We are looking for positive, driven and reliable individuals who are interested in providing an exceptional customer service experience while performing a variety of electrical installations. In return you are offered the opportunity to learn all aspects of the trade, grow with us, and have a career where you can expect more!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer support: 2 years (Preferred)

Work Location: In person

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