The Rescue Mission is seeking a Full-time Activities Coordinator/Client Care Specialist to work in our Adult Care Facility in Syracuse, NY. The Activities Coordinator/Client Care Specialist develops and coordinates activities for residents in an Adult Care Facility. This position encourages resident stimulation, independence, and promote individual potential through individual and group activities. The Activities Coordinator/Client Care Specialist helps establish a sense of community among the residents, while engaging them in physical, intellectual, social, and recreational activities and is responsible for the coordination of facility Department of Health (DOH) compliance tracking and paperwork. This position maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change for clients served.

Duties & Responsible:

• Creates and implements a monthly activities calendar that includes physical, intellectual, and social activities, as well as individual, small group, and large group activities, and campus-based and community-based activities
• Develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times.
• Provides resident recognition by coordinating birthday cards for staff to send, wish list gifts, visit men when hospitalized, and including former residents in nursing homes
• Meets client’s needs by assisting with personal care as needed: medications, laundry, personal hygiene, ensuring clean safe living quarters, assist with meals including serving, monitoring and cleaning up after mealtime
• Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate.
• Encourage social interaction and healthy relationships, physical well-being, and community involvement from all residents, including active or passive participation.
• Coordination of facilities Department of Health (DOH) compliance tracking and paperwork. Assist Director with administrative responsibilities.
• Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing room checks, monitoring facilities, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity.
• Meets client’s needs by assisting with personal care as needed: medications, laundry, personal hygiene, ensuring clean safe living resident quarters, clean the TV rooms, assist with meals including serving, monitoring and cleaning up after mealtime.
• Responsible for meeting New York State Department of Health (DOH) standards and maintain the best possible care of our residents by monitoring both personal hygiene, cleanliness, safety of the environment, and assisting those who need extra help and giving reminders as needed to those who are more independent.
• Supports and complies with all organizational and Program Services policies and procedures. Attending staff meetings and trainings as required.
• Supports and complies with the Rescue Mission’s vision, mission and core values.
• Alters monthly activities based upon residents needs and interests, seasonal activities, and special occasions (such as birthdays, holidays, etc.)
• Promotes a safety first attitude by setting a positive example and ensuring all employees are following safety policies and procedures.
• Regular and predictable in-person attendance is an essential requirement of the job
• Promotes a safety first attitude by setting a positive example and ensuring all employees are following safety policies and procedures
• Perform other duties as assigned.

Requirements:

• High School Diploma or equivalent required
• Experience working with the homeless, addicted and/or mentally ill populations preferred.
• Prior experience coordinating recreational activities preferred.
• Associate Degree in Recreation preferred.
• Valid NYS Driver License in compliance with company driving criteria preferred
• Must meet Department of Health Background criteria including finger prints.

Knowledge, Skills, & Abilities Needed to Perform Effectively in this Position

• Sensitivity and compassion for the homeless population
• Professional verbal and written communication skills
• The ability to manage more than one person’s needs at the same time
• Interviewing/assessment skills with at risk populations
• Proficient Computer Skills using Microsoft Office
• Flexibility to change
• Strong interpersonal skills
• Time management
• Crisis management skills
• Ability to maintain a calm professional presence in times of crisis
• Skill in maintaining a client-focused and service-oriented perspective.
• Able to manager personal stress while being exposed to complex personalities, problems and needs
• Ability to communicate and function in a Microsoft Office environment

We offer a comprehensive benefit package including health, dental, vision, life insurance, and generous 401(K) program plus additional voluntary benefits. Rescue Mission is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal, state, or provincial law.