Job description

Job Title:- Network Support Engineer

Location:- Atlanta, GA

Full Time

NO C2C

· Bachelor’s in Computer Science or other related technical field and/or equivalent combination of education and/or experience

· 6+ years of working experience with Cisco IOS devices including configuration and troubleshooting.

· Working experience in monitoring and troubleshooting Enterprise business and large-scale LAN/WAN environments including routers, switches, firewalls, and load balancers.

· Hands-on technical experience preferred with internetworking/data center operations including WAN operations, Network Protocols, TCP/IP, OSI Model, UNIX or Linux operating systems, and network hardware preferred. Potential for exposure to Network Security (e.g. Web Application Security, VPN, Application Firewalls, etc.)

· Knowledgeable and experienced in various network technologies, services, and protocols that are typical of a large enterprise network including BGP, MPLS, OSPF, EIGRP, and QoS

· Knowledge of carrier-based technologies such as TDM, MPLS, SONET, and OC level circuits

· Assist with planning, design, and implementation of local and remote Cisco network hardware, software, and procedures.

· Understanding of security device architecture, engineering, and installation/management.

· Demonstrate configuration level knowledge of Cisco Firewalls

· Experience with Wireless Control Systems, Access Point, and 802.1x, PKI, EAP, TLS technologies

· Strong understanding of change control methodologies and experience following change processes

· Excellent verbal and written communication skills.

· Excellent analytical skills and the ability to define problems, collect data, establish facts and draw valid conclusions

· Proven ability to identify and deliver cost savings and avoidances while improving technology solutions

· Excellent organization skills including the ability to work effectively in a dynamic and changing environment.

· Excellent customer service skills together with experience supporting corporate customers and service providers in production environments.

· Daily duties will include responding to customer originated trouble tickets and service request along with planning and executing controlled changes within the infrastructure

· Cisco and Fortinet Certified preferred

Job Type: Full-time

Pay: $59,016.58 - $110,256.95 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Experience level:

• 6 years
• 7 years
• 8 years

Schedule:

• 8 hour shift

Experience:

• Networking: 6 years (Preferred)
• Cisco: 6 years (Preferred)
• WAN, LAN, WLAN, TCP/IP,: 6 years (Preferred)
• OSI Model,: 6 years (Preferred)
• UNIX or Linux operating systems,: 6 years (Preferred)

Work Location: On the road

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