Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: Worcester || MA

Job Summary

Supports all hardware and networks in the Distribution Center. Assists with any equipment installation related to system installations and upgrades. Supports all hardware and network related equipment including all related material handling systems equipment. Handles the maintenance, configuration, installation and troubleshooting of all equipment as well as support of cabling, RF network and equipment, PC’s, terminals, printers, phones.

Major Areas Of Responsibility

Provides hardware maintenance and monitoring for all Distribution Center Systems equipment including monitoring back-ups of all systems, installation of new hardware including terminals, monitors, keyboards, and printers. Configures servers and hardware when necessary. Provides expertise and support for maintenance, installation and repair of PC’s in the Distribution Center and office area. Troubleshoots and contacts Info Center when needed and provide follow-up. Assists in training users on PC applications including Notes.

Provides ongoing support, which will include systems equipment cleaning, contacting vendors and scheduling maintenance and repairs. Provides ongoing preventative maintenance of Data Center equipment. Maintains systems equipment inventory. Supports all Material Handling Systems Servers; understands each system and its relationship to other systems. Understands, operates and troubleshoots all servers. Updates system configurations. Utilizes the management console of all material handling systems. Assists training associates on the use of each system. Works with Systems Application Analyst and training department to support and assist in training on server use. Understands the mechanical aspect of the equipment.

Assists the Home Office Systems team with any scheduled projects related to installing new equipment, network or infrastructure changes. Provides assistance for any unscheduled installation or maintenance of equipment as a result of network or infrastructure change.

Requirements

Minimum formal education

• College degree in Business or IT related major

• Experience can be used in place of education requirement

• Technical systems training preferred

Minimum job skills required to perform this job

• Network experience, preferably in a Distribution Center environment

• Ability to maintain, configure, install and troubleshoot hardware in an RF network environment

• Familiar with Distribution Center Material Handling equipment

• PC literate

• Strong written and verbal communication skills

• Willingness to work flexible schedule, including weekends and nights

• Knowledge of networking, computer equipment, servers and required maintenance

• Understanding of Data Center ticketing equipment and servers

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Worcester || MA