Job description

Description: Mobile Case Manager
Treatment In Motion Community Based

• Outreach work out in the communities in King County, WA
• 2nd Chance Employer!
• No Sundays, No Holidays, No Nights!
• Work Shift: 5:00AM - 1:30PM Monday through Friday with alternating Saturdays

Job Summary
The function of this position is to provide outreach, engagement, case management and care coordination services to adults experiencing homelessness and behavioral health challenges who have a diagnosis of opioid use disorder. The emphasis will be placed on serving individuals whose complex needs may be a barrier to engagement in Medication Assisted Treatment (MOUD) for opioid use disorder. The case manager will be assigned to the Treatment In Motion team with the goal to develop trusting relationships within which Participants may explore their goals and receive ongoing support to engage in services that will help improve their stability and quality of life. Importance will be placed on Participant’s attendance to the Treatment in Motion van to help Participant reach a methadone dose that is stable. Participant-centered services are provided from a harm reduction perspective utilizing motivational interviewing skills. The case manager must develop collaborative relationships with staff of other agencies providing services to this population in order to effectively coordinate care. The nature of this position is extremely independent, requiring creative thinking, multitasking, time management and organizational skills, and conflict resolution skills.
Evergreen Treatment Services (ETS) is a mission-driven nonprofit organization specializing in substance use treatment and homeless outreach services. ETS has been serving the Puget Sound region for nearly 50 years. Our work is organized into two areas: Clinic Services and REACH.
Perks and Benefits

• 12 Paid Holidays Off
• Accrue 24 Sick Days
• Medical and Dental and Vision Benefits
• 403(b)-Retirement Investment Plan with company matching
• Two weeks paid vacation in the first year
• Accrue 12 Mental Health Days
• Roth IRA Works
• Better Help- Employee Assistance Program- First Choice Health - Free short term counseling and referrals
• Flexible Spending Account - Medical Cost, Day Care, Day Camps, School Programs, Pre-School Tuition
• 20% off Woodland Park Zoo Discounts
• Verizon 22% Off Monthly Discount and 25% Off Accessories
• National Corporate Discounts
• $400 License Renewal Reimbursement
• 100% DEA License Reimbursement
• 1 x Monthly Massage Therapy
• Acupuncture
• Public Service Loan Forgiveness Program
• Transportation Assistance
• Basic Life and Accident Insurance, fully paid by ETS

Job Functions (May Include)
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Provide outreach, engagement, intensive case management and care coordination services for assigned Participants.
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• Meet Participants where they are, either on the streets or at other service facilities (including jail), to explain offered services and establish a working relationship with the goal of assisting Participant into MOUD treatment through TIM Program.
• Develop rapport and a trusting relationship with Participants through respectful outreach and Participant-centered engagement practices.
• Develop and implement in collaboration with the Participant, an individualized Service Plan which addresses the Participant’s stated needs and priorities. Review and update this plan regularly to reflect progress or attainment of articulated goals and the emergence of new Participant needs and to help the Participant move toward the achievement of autonomy.
• Assist Participant in developing plans for regular attendance in treatment activities as determined though the individualized service plan.
• Assist Participants in obtaining housing and maintaining housing stability when possible.
• Assist Participants with establishing and maintaining primary medical care and addressing chronic health conditions.
• Assess nature and severity of Participants’ substance use issues and match clinical interventions to each individual’s stage of change, focusing on reducing the harmful consequences of substance use through self-change methods.
• Address Participants’ needs for mental health and substance use disorder treatment services and facilitate engagement in appropriate supportive services.
• Assist Participants in achieving financial stability through access to entitlement programs, protective payee-ships, educational and vocational programs, and employment opportunities.
• Develop and maintain productive working relationships with community programs which may support Participants to provide effective coordination of care.
• Provide services consistent with ETS/REACH program policies and procedures.
• Assist Participants in keeping appointments.
• Assist Participants in developing a spending plan and in shopping.
• Advocate for the Participant with a wide variety of other service providers:
• Assist with accessing needed services by setting up and attending appointments with Participants in order to provide continuity of care.
• Identify gaps and barriers in available community resources and advocate for systemic changes.
• Attend TIM team meetings, and other required meetings.
• Utilize clinical supervision, psychiatric consultation and peer support for exploring clinical intervention strategies, counter-transference, resource development, self-care and burnout prevention.
• Develop and maintain Participant files for assigned caseload according to Agency, contract and state requirements.
• Local travel on behalf of the Agency is a job requirement.
• Assist with driving TIM vans and assisting with site-based safety when necessary
• Provide insight and assist with program development on ongoing quality improvement to ensure the highest quality participant experience.
• Additional duties as assigned.

Requirements: Qualification Requirements*
*One of the requirements for employees working with clients at Evergreen Treatment Services (ETS) is to have an NPI (National Provider Identifier) number. This number is used for administrative and financial transactions. You must have this number when you start working with ETS.*
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Education**
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• High school diploma or equivalent required, undergraduate degree preferred. Academic training in the social service field and in the area of substance use disorder and mental health treatment desired. CDP/CDPT and/or MSW highly desirable.

Experience*
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• A minimum of three years of experience in work related to social work or outreach programs.
• Experience providing services from a harm reduction perspective to individuals experiencing behavioral health challenges highly desirable.

Knowledge Requirements*
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• Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change.
• Ability to prioritize workload and activities of self and complete tasks in a timely and efficient manner.
• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
• Ability to establish and maintain effective working relationships with staff, Participants, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds; good diplomatic skills.
• Must be able to pass a comprehensive criminal background check.
• Flexible team player.
• Excellent attention to detail.
• Ability to work very independently and seek supervision when appropriate.
• Valid Driver’s license and documented good driving record preferred.

Language Skills*
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• Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation and applicable government regulations.
• Ability to write business letters, uncomplicated reports, instructions and procedures.
• Ability to present inforMOUDion effectively and respond to questions from Participants, staff, referral sources and the general public.

Mathematical Skills and Reasoning Ability*
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• Thorough knowledge of and ability to apply business arithmetic skills accurately and rapidly.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization may be limited. Ability to interpret a variety of instructions furnished in written, oral, schedule or diagram for.
• Basic math skills.

Physical Requirements*
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• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms and talk or hear; frequently required to stand, walk and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate. Equipment Used Computer, photocopier, fax machine, phone, and possible use of the program vehicle.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Evergreen Treatment Services is an Equal Opportunity Employer.I have read and understood all of the above. I have reviewed the duties and responsibilities, as well as the minimum requirements of this position, with an authorized agency representative. I understand that this document does not create an employment contract and that Evergreen Treatment Services is an “at-will” employer*
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Job Type: Full-time

Pay: $42,000.00 - $60,000.00 per year

Schedule:

• 8 hour shift

Work Location: One location

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