Job description
Position:
Mental Health Team Manager
Company:
Journey Mental Health Center
Job Location(s):
Madison, WI
Start Date:
Immediate
Employment Term:
Regular
Employment Type:
Full Time
Hours per Week:
40
Work Hours (i.e. shift):
Generally First Shift
Starting Salary Range:
$66,833 - $79,770 p/yr
Salary/Benefit Notes:
Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan
Required Education:
Master's Degree
Required Experience:
Open
Required Security Clearance:
None
Related Categories:
Social Services/Community, Management and Supervision, Healthcare - Behavioral Health
Position Description
We have an opening for a Mental Health Team Manager (
Clinical Team Manager) in our
Outpatient Services program! The Clinical Team Manager (CTM) is responsible for management of the day-to-day functioning and programming within Clinic Based Services. Oversight will include Family Based Services, Family Preservation Program, Clinica Latina, Ujima Program, the Clinical Assessment Unit and Alternate Sanctions. In close coordination with the Director of Clinic Based Services (DCBS) and the Clinic Based Services management team, the CTM provides direction, leadership, support and backup to the Team Leaders within these programs and overall staff to ensure the efficient, consistent and smooth functioning of Clinic Based Services. The CTM leads efforts in clinical program development including programmatic efforts to meet the needs of current contracts and funders. The CTM has a yearly service hour expectation of 180 hours with a focused caseload on the commercial population.
B. Quality Improvement and Administration
C. Community Advocacy and Public Relations
RESPONSIBILITIES
A. Management and Delivery of Clinical Services- Coordinate recruitment, hiring, supervision and training of new staff including efforts to hire and retain a diversified staff.
- Work closely with all members of the clinic-based management team and DCBS in the planning, development and operation of clinical services for adults, families, adolescents and children receiving substance use disorder and/or mental health services.
- Coordinate with the program Team Leaders and DCBS to determine personnel decisions of promotion, disciplinary action, terminations and leaves of absence for staff.
- Monitor service contracts, and guide clinical services to ensure contracts expectations are being met on a regular basis
- Ensure that program services are trauma informed, recovery oriented, and culturally sensitive through staff development and training activities.
- Coordinate services with other JMHC programs and services including Records, Emergency Services Unit and the Clinical Assessment Unit.
- Work with the DCBS to ensure relevant clinical interests are represented at community consortiums, meetings and workgroups.
- Provide clinical supervision to program Team Leaders.
- May require evening or weekend hours depending on program and consumer’s needs
- Oversee service compliance with state licensing, certifications, and billing regulations, especially regarding the required documentation in consumer treatment records.
- In conjunction with the clinic-based management team provide day-to- day oversight of clinic-based services clinical performance ensuring adherence to clinical standards of care.
- In conjunction with the DCBS, provide interpretation of agency mission, values, and policies and support staff understanding and compliance.
- Provide oversight of process improvement change projects and support staff input into changes in processes and services.
- Convene, facilitate and participate in program staff meetings.
- Provide direct supervision to program Team Leaders and Program Support Staff.
- In collaboration with the DCBS oversee the Outpatient budget.
- Represent the agency and program mission and values to other agencies, funding sources, and the general public.
- Provide expert testimony about mental health, substance use disorders, trauma informed services, and related issues to policy-making groups, funding groups, and other meetings, as assigned.
- Ensure positive and productive working relationships with other providers.
QUALIFICATIONS
Education/Licensure
- Master’s degree in related behavioral health field.
- Licensed in one or more of the following:
- PhD
- PsyD
- LMFT
- LPC
- LCSW
- Meets relevant licensing requirements for billable services and supervision for mental health and/or substance use disorder services.
Experience
- Clinical supervision experience.
- Demonstrated understanding of contract compliance issues in substance use disorder, family based and adult mental health fields.
- Ability to work in collaboration with a variety of behavioral health disciplines including case managers, psychotherapists, psychiatric nurses and prescribers.
- Demonstrated commitment to vision and values of JMHC.
- Knowledge and ability to demonstrate skill in providing culturally sensitive, trauma informed staff development and supervision within large systems both inside and outside the agency.
- Strong organizational and leadership skills.
- Excellent verbal and written communication skills.
- Ability to be a flexible and creative participant in a changing system.
- Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to an automobile and willingness to use it for work (i.e., transporting consumers).
Preferred experience/licensing/certifications
- Licensed
- Certified Substance Abuse Counselor (CSAC)
- Substance Abuse Counselor (SAC)
- Substance Use Disorders (SUD)
- Experience working with children, families and adults with serious mental health and/or substance use concerns in a community setting.
- Management experience in a human service provider agency.
- Working knowledge of State of WI OWI assessment, OWI treatment court and drug court.
- Bilingual (must be able to pass Alta Language Proficiency Test)
- Spanish
- Hmong
- Khmer
- American Sign Language (ASL)
The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.
Journey Mental Health Center is committed to being a diverse, equitable, anti-racist and inclusive workplace and is an Equal Employment Opportunity, Affirmative Action employer.
Journey Mental Health Center is committed to being a diverse, equitable, anti-racist and inclusive workplace and is an Equal Employment Opportunity, Affirmative Action employer.
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