Job description
Stivers is hiring a Customer Service Representative for our client located in Park Ridge, IL. This is an excellent opportunity to gain experience with a Non-profit organization with an outstanding workplace culture.
Customer Service Representative Responsibilities:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Respond to emails and phone calls in a timely manner
- Answer Chat lines and requests in professional and timely manner
- Proven customer support experience
- Ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
Stivers is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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