Job description

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

CenterWell Senior Primary Care office address: [Rosemont office] 5554 Clarcona Ocoee Road; Orlando, Florida 32810

Being a part of the CenterWell team gives you benefits that include:
We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Required Qualifications

•Experience in a fast pace/high volume environment

•Bilingual (English/Spanish)

•Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact

•Experience with MS Outlook

•Basic Computer knowledge

•CPR certification

•Must be a team player with excellent communication skills

•Willingness to learn and be cross trained in other roles based on business need

•This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

•Experience with HEDIS

•Experience with Electronic Medical Records

•Previous experience in a geriatric setting

Medical Receptionist Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Local travel may be required; Mileage is reimbursed

Vaccine Policy:
For this job, associates are required to be fully COVID vaccinated, including booster.

If progressed to offer, you will be required to:

• Provide proof of full vaccination (including booster) OR
• Wear masks at all times (except while eating or drinking), OR
• Provide documentation for a medical or religious exemption consideration.

This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Orlando, FL 32810: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• "What is your desired salary? Please do not state negotiable, put a range you are comfortable with."

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

License/Certification:

• CPR Certification (Required)

Work Location: In person

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