Job description

Job Description

Starting at $21.01 to $23.11 per hour, depending on experience, with potential earnings from $21.01 to $28.00 per hour.

In partnership with the clinical team, the Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors, practice managers and clinic staff. The Care Advocate acts as the bridge for communication between patients, clinic staff and appointment center representatives by monitoring treatment completion, facilitating oral health improvement initiatives, and focusing on patient engagement.

• Oversees the daily schedule and seeks opportunity to maximize scheduling efficiencies.
• Ensures charts are organized, maintained, prepared and available for patient appointments.
• Works with practice Manager to ensure adequate inventory for all patient products.
• Initiates a partnership and builds rapport with patients by providing thorough and accurate information and addressing any patient questions or concerns related to their treatment plan
• Partner with clinical team to enhance understanding of dental procedures, treatment series, and interventions to enhance patient understanding.
• For more about this role, click here: https://careersearch.willamettedental.com/jobs/11535?lang=en-us

We are: An Oral Care provider, Dental insurance provider and employer of choice in the Northwest for 50 years. Dedicated to proactive care to facilitate the best possible outcomes with specialty offices in OR, WA and ID.

Job Qualifications High school diploma or equivalent required. Post-secondary coursework is desirable. Minimum 2 years customer service experience.

• Warm, friendly, engaging personality.
• Medical/Dental clinic or healthcare experience desirable, including strong
• knowledge of HIPAA compliance procedures.
• Knowledge of cash handling and payment procedures.
• Excellent customer service skills; ability to manage conflict; identify alternative means of communication as needed; and communicate effectively and professionally with patients and team members.
• Strong organizational skills with ability to prioritize and meet deadlines.
• Is flexible and willing to work at any location on a temporary basis when the need arises.

We provide:

• Excellent benefits including but not limited to, paid time off, holiday pay, 401K, medical, dental, vision, life, disability, license reimbursement and continuing education funds.
• A culture of inclusivity and respect in line with our core values of health, compassion, innovation and integrity.
• A stable, dentist-owned private company with an eye on the future.
• Supportive community outreach dollars and encouragement to volunteer.
• Professional development, training, and advancement opportunities to all Willamette Dental employees.

Job Type: Full-time

Pay: $21.01 - $23.11 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Dental office

Schedule:

• 10 hour shift

Ability to commute/relocate:

• Tumwater, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Medical terminology: 1 year (Preferred)

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.