Job description
Cincinnati Foot & Ankle Care (CFAC) is one of the area’s best and most recognized Podiatry groups. We have a long history of providing podiatric care in the Greater Cincinnati area. Our group offers and provides an exceptional opportunity to join our team of compassionate professionals that provides exceptional care to our patients. If you want to join our team and be part of making a difference, we welcome the opportunity to have you a part of our group.
CFAC currently has a vacancy for a full-time Medical Receptionist at our Evendale office location. This job would require you to also work at our Mt. Auburn and downtown Cincinnati locations.
The Benefits of being part of CFAC are:
- Market based competitive compensation with annual pay increases.
- Bonus
- Anthem HDHP medical insurance plan, majority of the cost paid by the company.
- Health Savings Account with monthly company provided contributions into your account
- MetLife Dental plan with orthodontia benefit
- EyeMed Vision plan
- Life insurance and AD&D provided by the company
- Short-term disability
- Legal and identity theft protection benefit
- 6 Company paid holidays
- Paid time off for vacations and other personal time off
- 401(k) with company match and profit sharing
- Employee Assistance Program at no cost through Tri-Health EAP services
The Medical Receptionist is essential in promoting high quality customer service to patients. The Receptionist is responsible for greeting, directing and instructing patients and visitors, the patient registration process, answering telephone and directing calls appropriately, scheduling patient appointments, check patients, pull charts, filing, and assisting in the daily operations of the office. The Receptionist is expected to maintain open, effective communication with physicians, practice manager, co-workers, patients, and outside vendors/agencies. The Receptionist/Medical Assistant is expected to know and adhere to the philosophy and mission of CFAC.
Skills:
- Knowledge of the function of the telephone system with ability to accept, relay and transfer telephone calls. Must also possess excellent telephone etiquette.
- Computer knowledge with ability to learn and use on site hardware and programs, including but not limited to Allscripts, E-Scripts.
- Knowledge of general and accepted office procedures; and knowledge of general office procedures, methods, applications and equipment necessary in the performance of the job responsibilities.
- Knowledge of scheduling practices and the ability to apply these in scheduling patients and/or procedures.
- Knowledge of patient Rights and Responsibilities, and the ability to respond to each patient with empathy and respect; ability to communicate clearly and effectively both orally and in writing.
- Knowledge of policies, procedures, philosophies, rules and regulations governing the delivery of services to patients.
- Basic account ledger understanding.
- Excellent Communication Skills.
- Teamwork.
- Problem solving.
- Empathy.
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