Job description

SUMMARY: Medical Office Receptionist is the key first impression for our busy Orthopaedic practice. The Front Office Receptionist is responsible for providing outstanding customer service by greeting patients promptly either on the phone or in person. Preparing patients for their visit and ensuring that all information necessary for the visit and billing process is complete and accurate. We entrust our patients into your hands.

ESSENTIAL DUTIES & RESPONSIBILITIES

. Exhibit strong customer service skill in daily interaction with the public, staff, and physicians in the performance of job duties

. Maintain a professional demeanor at all times, keeping the company's Core Values and Shared Purpose at the forefront of your actions.

. Obtaining and protecting Patient Health Information

. Discussing patient balances and collecting Copayment/Balances

. Scheduling with both the patient and providers schedule in mind

. Understanding and Verifying Insurance Eligibility and the requirements of those plans

. Responsibility for daily collection reconciliation

Shared Purpose:

We are committed to creating a practice that feels like a family - for our patients and each other. We endeavor to treat every member of the OrthoMarland family with respect, compassion, and a healing hand.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Weekend availability

COVID-19 considerations:
Everyone is required to wear a face covering. Sneeze guards and hand sanitizing stations are in place.

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)

Work Location: Multiple Locations

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