Job description

Provides administrative support to the wound care center including scheduling, facilitating insurance verification and authorization, patient registration, charge entry, general clerical, receptionist and project-based work. Demonstrates a professional, positive image both in-person and on the telephone.

• Answers telephones and transfers calls to appropriate staff member, announcing call.

• Welcomes patients and visitors, professionally; adheres to HIPAA regulations.

• Schedules patients, establishes appointments in timely manner.

• Registers all patients upon arrival to the center.

• Contacts patients with reminder of next day’s appointment and reschedules appropriately if needed.

• Prints all face sheets for the next day’s appointments.

• Maintains an accurate clinic electronic calendar.

• Facilitates upon requests, patient appointments with ancillary services.

• Verifies insurance authorization is received and noted in electronic medical record. Hyperbaric Medicine Authorizations are specific to the service. Validates authorization is current.

• Validates all charges from the previous day are entered into the system.

• Appropriately discharges patients from EMR at the time of discharge.

• Collects patient co-payments and sends to the cashier daily.

• Requests medical records at referral intake from referring physician and/or facilities.

• Supports staff, with assigned project based work.

• Participates in assuring adequate office supplies are available.

• Creates and modifies documents using Microsoft Office as needed.

• Performs clerical duties to include but not limited to, scanning, photocopying, faxing, mailing, etc.

• Maintains electronic and manual filing systems.

• Signs for and distributes UPS/FedEx/Airborne packages.

• Performs additional duties as assigned.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient

Medical specialties:

• Hyperbaric Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical Terminology: 1 year (Preferred)
• Customer Service: 1 year (Required)
• medical office front desk: 1 year (Required)

Work Location: In person

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