True Health is a private, non-profit health care organization. With a designation as a Federally Qualified Healthcare Center (FQHC), we have served the uninsured and underinsured individuals of Central Florida since 1977. Remaining true to our mission of providing high quality, comprehensive healthcare at a reasonable cost to everyone, we have nine (9) service delivery locations throughout Orange and Seminole county. As a healthcare provider, we are constantly looking for devoted and compassionate professionals to join our team. See how TRUE can work for YOU!

We offer:

• Robust Work-life Balance
• Coverage through the Federal Tort Claims Act (FTCA)
• Comprehensive Continued Medical Education (CME)
• Generous Paid-time Off (PTO)
• Numerous Paid Holidays
• Convenient locations throughout Central Florida
• Tuition Reimbursement
• Discounted Healthcare Services

Job Summary

Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize and respond to emergencies and demonstrate professional characteristics.

Clinical Responsibilities

Under the direct supervision and responsibility of a licensed physician, a medical assistant may undertake the following duties:

• Perform clinical procedures to include:
• Performing aseptic procedures
• Taking vital signs
• Preparing patients for the physician?s care
• Performing venipunctures and non-intravenous injections
• Observing and reporting patients? signs or symptoms
• Administering basic first aid
• Assisting with patient examinations or treatments
• Operating office medical equipment
• Collecting routine laboratory specimens as directed by the physician
• Administering medication as directed by the physician (Exception: medications requiring dosage calculation)
• Performing basic laboratory procedures
• Performing office procedures including all general administrative duties required by the physician

If a licensed physician is not on-site, a medical assistant is prohibited from performing the following:

• Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including:
• The initial nursing assessment or any subsequent assessments
• Prohibited from completing Review of Systems in the EMR
• Prohibited from performing injections (medication and/or vaccines)
• Prohibited from administering medication(s)

Medical Assistant

• Prohibited from performing aseptic procedures including wound care, dressing changes, etc.
• The determination of the nursing diagnosis or interpretations of nursing assessments
• Establishment of the nursing care goals and development of the plan of care
• Evaluation of progress in relationship to the plan of care
• Those activities for which the unlicensed assist personnel has not demonstrated competence

Additional Position Expectations and Responsibilities

• Act as first level contact for the providers and support staff in trouble shooting issues
• Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR)
• Ensure patients are properly checked-out after every clinical visit and depart with required paperwork
• Schedule patients appointments following company protocol
• Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR)
• Ensures that external third party documentation (i.e. labs, reports, consultations) are collected and sent to scan as appropriate
• Expected to complete 48-hour chart check and contacts patient/referral providers if further information is needed
• Expected to answer phones, check and returns voicemail messages in a timely manner
• Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner
• Expected to have knowledge of standard (universal) precautions
• Expected to be able to read and comprehend simple instructions, short correspondence and memos
• Expected to be proficient in all computer software utilized for patient care
• Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner
• Expected to complete all necessary documentation, department logs and reports
• Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies
• Other duties as assigned

Minimum Qualifications

• High school diploma or general education degree (GED) required
• Completion of Medical Assistant training is required
• Current Basic Life Support (BLS) certificate is required
• Must have good written and verbal communication skills
• Computer knowledge

Preferred Qualifications

• 
  At least one year of related work experience
• Certification by the American Association of Medical Assistants
• Registered by the American Medical Technologists
• Bilingual (English-Spanish or English-Haitian Creole) a plus

Physical Requirements

• Ability to stand, walk or view a computer screen for extended periods of time
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands or arms
• Ability to perform repetitive hand and wrist motions for extended periods of time
• Ability to effectively talk and listen to patients

Relationship Reporting

• Reports to the Clinical Manager/Lead