Manager, Patient Access Services - Emergency
Full Time
Sugar Land, TX 77479
Posted
Job description
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for supervising day-to-day operations including pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables. Job Description
Great Opportunity for an entry level Manager, Patient Business Services position in the Emergency department at Memorial Hermann - Sugar Land!!!
Desired Skill Sets:
Minimum Qualifications
Education: Bachelors degree or three (3) to five (5) years of related experience in a hospital/healthcare environment preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
Principal Accountabilities
Job Summary
Position is responsible for supervising day-to-day operations including pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables. Job Description
Great Opportunity for an entry level Manager, Patient Business Services position in the Emergency department at Memorial Hermann - Sugar Land!!!
Desired Skill Sets:
- Advanced Patient Access experience - Emergency experience a plus
- EPIC experience a plus
- Ability to assist with department scheduling and restructuring
- Able to cultivate a team environment
- Able to be a change agent
- Able to have tough conversations and make tough decision
Minimum Qualifications
Education: Bachelors degree or three (3) to five (5) years of related experience in a hospital/healthcare environment preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
- Strong interpersonal and communication skills
- Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Principal Accountabilities
- Assists with the planning, development, and direction of capital expenditures, business objectives, departmental goals, and special projects.
- Leads in the preparation of departmental compliance with all regulatory requirements.
- Assigns work and manages the activities of department personnel. Trains, monitors, and evaluates staff as necessary.
- Establishes policies and develops processes to ensure the delivery of excellent customer service, the adherence to regulatory standards, and the achievement of business objectives
- Supports the instruction of educational programs that promote staff competency.
- Monitors quality improvement efforts and makes recommendations for change as necessary.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
- Other duties as assigned.
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