Job description
Become a part of the Young Living family!
Young Living is a universally known, household name that is revered and respected for the countless benefits it brings to humanity. Propelled by the world’s purest essential oils and oil-infused products, along with our passionate commitment to empowering individuals to whole-life wellness, we champion the modern essential oil movement. A global, purpose-driven wellness revolution is underway, and Young Living leads the charge.
Working at Young Living
Our community of wellness started small in 1993, when
D. Gary Young
and Mary Young developed their first organic herb farming and distillation operation. After establishing Young Living in 1994, the Youngs developed its groundbreaking Seed to Seal® process, which preserves the integrity and potency of essential oils through every step of the production process.
We believe every person has the right to wellness. It transcends all and has the power to unite us as members of the same human family striving for the same happiness. It is part of the reason we are passionate about making everyone feel included, welcome, and respected. Regardless of age, race, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, ancestry, protected veteran status, or any other characteristic protected by local law, all are welcome in the Young Living family.
Summary
Young Living is looking for a professional, customer-oriented Hospitality Manager. This position plays a significant role in managing the daily operations consistent with an 8-room bed and breakfast, café, and our Visitors Center. This person will also play a role in farm events helping with registrations and weddings. This individual has strong organizational and leadership skills, finance and accounting skills, including budgeting and purchasing. A diverse and varied hospitality background and Spanish speaking a plus.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Manage daily tasks of visitors center, bed and breakfast and café teams. Manage Visitors Center Supervisor, Chef & Bed & Breakfast teams Manage all registrations sites for Bed $ Breakfast and farm events Revenue management Rate management Coordinate with all vendors Manage team payroll Create, manage, and reconcile an annual budget Hire, train, and educate staff on proper procedures Determine appropriate responses to problems and emergencies while providing a high level of customer service and handling of stressful situations Prioritize and manage multiple projects at the same time Willing to travel and work evenings and weekends Oversee the visitors center, bed and breakfast and café, and bridal inventory Ensure guests receive a quality experience, answer questions and address customer complaints
Competencies
Relationship Management
Oral and Written Communication
Customer Service
Global and Cultural Awareness
Decisive Decision-Making
Time Management
Training and Development
Possess food handler’s permit
Certificate in hospitality or hotel management
Knowledge, Skills, and Abilities
Advanced knowledge of computer systems, including Outlook and other Microsoft Office programs
Advanced skills in organization
Ability to communicate effectively and professionally
Supervisory Responsibility
This position does supervise employees.
Work Environment
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Regular supervision of employees in a kitchen. Essential oils are worn and/or diffused in the work environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 50 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Position Type/Expected Hours of Work
This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Evening and weekend work required as job duties demand.
Required Education and Experience
Bachelor’s degree from a 4-year college or university or certificate in hospitality or hotel management, 3-5 years of related experience and/or training, 2+ years management experience or equivalent combination of education and experience.
Preferred Education and Experience
A bachelor’s degree in hospitality or hotel management, multi-craft skills acquired through extensive on-the-job training, apprenticeship programs, in-depth industry and job-specific technical skills acquired through a combination of formal instruction and on-the-job training, or experience to carry out limited projects involving the use of specialized, complicated techniques and 5+ years of similar or related experience
Additional information
Young Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you’re an active Young Living employee, please apply through Workday.
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