Job description

Reports To: Chief Engineer and/or Assistant General Manager

Status & Salary: Non-Exempt, Full-time or Part-time

Scheduled Hours: 11:00 AM - 7:30 PM

SUMMARY OF ROLE:

Maintenance is what keeps a hotel running smoothly. To deliver a great guest experience – a Maintenance Technician will make sure everything is working so guests are safe and comfortable.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

• Complete minor repairs such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repair toilets and sinks, etc.
• Perform preventative maintenance duties as detailed in the hotel preventative maintenance calendar
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guest entrance/access doors, television sets, lighting systems and make minor repairs and/or replacements to ensure things are working properly and efficiently at all times
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed
• Maintain the safety and cleanliness of the exterior of the facility, grounds, exercise/sport facilities, etc., (including property signs and lighting)
• Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
• Follow established safety procedures at all times. Immediately report any health and safety incident, unsafe conditions or malfunctioning equipment to the supervisor or manager on duty
• Understand and maintain guest service standards and policies
• Expedite completion of work tickets produced by guests and co-workers
• Maintain daily logs as per hotel procedure
• Remove snow and salt exterior areas to ensure guest safety when necessary
• Respond in a courteous and prompt manner to all guest questions and/or requests to ensure guest satisfaction
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Perform other duties as assigned by management

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of and experience with general building maintenance and repairs
• Accuracy and speed for executing assigned tasks and job responsibilities
• Ability to work a variety of days, including nights, weekends and holidays
• Exceptional customer service skills
• Ability to exercise good judgment and self-control
• Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication
• Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty
• Must be detailed oriented, able to plan, prioritize, multi-task and meet job responsibilities in a fast-paced environment
• Demonstrated ability to operate safely in the workplace

QUALIFICATIONS

• High school diploma or equivalent is preferred
• Experience in maintenance services is preferred
• Ability to read, write, speak and understand English

PHYSICAL REQUIREMENTS include but are not limited to:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to lift, carry, pull and push items 25-50 pounds
• Able to hear and speak to employees and guest in person and/or by phone
• Able to bend, stoop, climb, stretch to reach, push, stand for long periods of time, sit, kneel and twist
• Able to see and read on computer screen and paper
• Able to use hands and fingers to operate tools and equipment
• Ability to work in a constant state of alertness and safe manner

Job Types: Full-time, Part-time

Pay: From $19.20 per hour

Education benefits:

• Employee discount

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Holidays
• Weekend availability
• Year round work

Ability to commute/relocate:

• Parsippany, NJ 07054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• HOTEL Maintenance: 2 years (Required)

Work Location: One location

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