Job description
Facilities Manager
JOB DESCRIPTION
EMPLOYEE NAME:
JOB TITLE:
REPORTS TO:
HIRE DATE:
Executive Director
Facilities Manager
Maintenance
DEPARTMENT:
REVIEW DATE:
COMMUNITY/LOCATION:
FLSA STATUS: Non-Exempt
Nature & Scope
The Facilities Manager is responsible for ensuring that the Community is safe for residents and staff, attractive and well
maintained, and operating within the Community maintenance budget.
Minimum eligibility requirements
Relevant work experience (2+ years preferred).
Must be able to supervise maintenance department employees using independent judgment and discretion.
Must be able to communicate effectively with residents, families, staff, vendors and the general public.
Must have compassion for and desire to work with the elderly.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
Practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding
Principles.
Must have basic skills to correctively operate general maintenance tools and equipment, such as power tools,
pumps, electric meters, pressure gauges, torches, etc. in a safe and mindful manner.
Must have basic reporting and organizational skills.
Must have basic computer and/or mobile skills.
Must have valid driver license.
Must meet all health requirements.
Must pass criminal background check.
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable
accommodation.
Essential functions
Maintenance
Work closely with management staff and Executive Director to help evaluate and find solutions to routine
maintenance needs.
Care for the routine maintenance needs of the Community and its residents as if they were your own home and
family.
Assist Executive Director with fire and life safety training and drills.
Be extremely familiar with life safety and all operational systems in the Community.
Maintain all electrical, plumbing and mechanical equipment.
Maintain pool and all aquatic equipment if applicable.
Maintain all fitness equipment, kitchen equipment and emergency call system.
Maintain all life safety equipment, security systems, keying log and security cameras.
Respond to resident/director/staff requests for maintenance through maintenance reports and log system.
Ensure 24-hour repair/response time for all daily maintenance requests.
This Community is managed by Meridian Senior Living
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Revised 11/2018
Facilities Manager
JOB DESCRIPTION
Ensures the timely turnover of vacated and vacant apartments to be show and rent ready within 48 hours of
vacating.
All minor repairs, including: basic carpentry, painting, electricity, plumbing, locksmith, and preventative
maintenance as defined by Meridian.
Carry out tasks associated with a standardized preventative maintenance program.
The Community must be mechanically sound, safe, and well maintained.
Interiors must be neat, paint and wall coverings clean, sound and chip/scratch free.
Maintenance staff will have a keen sense of detail with regard to these items.
Patching, painting and repair will be a major part of the maintenance program, as well as carpet care and
maintenance.
Grounds, building exterior and interior, signage are maintained year-round.
Flowerbeds and lawns will be weeded and trimmed.
Season foliage and snow removal is also part of the exterior maintenance plan.
Responsible for TELS entries such as Work Orders and Task completions
Supervisory functions
Responsible for supervising, assigning significant overall duties and tasks and responsibly directing the work of
all maintenance department employees with full accountability for the performance of subordinates.
Has a working knowledge of Housekeeping and Laundry Services.
Demonstrate independent judgment and discretion.
Train and supervise maintenance assistant (if applicable) and housekeeping staff in conducting routine
maintenance and daily upkeep activities.
Interview, make hiring recommendations and orient new staff.
Schedule and reschedule staff using independent judgment and exercising discretion when creating the
schedule and making determinations regarding granting employee requests for time off or other modifications
in work schedules.
Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.
Communicate and enforce policies and procedures including the employer’s policies and procedures dealing
with rules of employee conduct, the employer’s safety and sanitation policies and other human resource
policies, and directly discipline and effectively recommend corrective and disciplinary action to enforce such
policies.
Evaluate performance and effectively recommend changes to terms and conditions of employment based on
such evaluations.
Customer service
Responsible for ensuring that all employees are providing excellent customer service to internal and external
customers.
Perform job duties for residents and with team members in a courteous and professional manner.
Take initiative to ensure resident safety and satisfaction is a priority.
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community;
specifically, current residents’ families and friends, prospective residents and their families, referral sources,
vendors and regulators).
Answer phones appropriately, according to company and community standards.
Residents’ rights
Ensure compliance and understanding of all regulations regarding residents’ rights.
This Community is managed by Meridian Senior Living
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Facilities Manager
JOB DESCRIPTION
Training
Responsible for ensuring that employees attend all required in-service trainings
Provide in-service trainings as needed.
Attend training sessions as directed by supervisor.
Certification Requirements
CPR Training
Emergency Call System
Other
Follow & communicate company policies and procedures.
The job description provides a framework for the job; other duties may be assigned as necessary.
Communicate effectively with Executive Director/management staff/co-workers/residents and family members
to perform assigned duties and responsibilities.
Working conditions (travel, hours, environment)
Scheduled hours; possible overtime. May work in other positions temporarily when necessary.
Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions
from dust, disinfectants, and other air contaminants.
May be subject to the handling of and exposure to hazardous chemicals.
Must be willing and available for emergency calls via cell phone (details to be worked out between employee
and the Executive Director).
Workspaces must be kept orderly and clean.
May communicate with family members, the medical staff, nursing personnel and other department supervisors
and staff. Must be able to exchange accurate information in these situations.
Physical/sensory requirement
The person in this position often communicates with the Executive Director/management team/co-workers,
residents and family members who may have inquiries about the duties of this position, and the plans, programs
and events in the community. Therefore, the ability to exchange accurate information in these situations is
essential.
Medium work: ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently,
and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move
objects.
Must function independently and have flexibility, personal integrity, and the ability to work effectively with
residents and staff.
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people
within the community.
OSHA category classification
II: Potential for exposure to blood borne pathogen
Note: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject
to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position
(those that are incidental to the performance of fundamental job duties) have not been included. However, the omission
of specific statements of duties does not exclude them from the position if the work is similar, related or logical
assignment to the position.
This Community is managed by Meridian Senior Living
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Facilities Manager
JOB DESCRIPTION
This job description does not constitute an employment agreement between the employer and the employee, and is
subject to change by the employer as the needs of the business and requirement of the job change.
This Community is managed by Meridian Senior Living
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Facilities Manager
JOB DESCRIPTION
Signature
I have read and understand the above job description. By signing below, I certify that I meet the minimum requirements
and physical demands of the job.
Signature
Date
Date
Executive Director Signature
This Community is managed by Meridian Senior Living
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Revised 11/2018
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