Job description

LOGISTICS CORDINATOR:

ESSENTIAL RESPONSIBILITIES:

• Prepares and processes customer parcel shipment in NetSuite and UPS/Fed Ex systems
• Manages in-bound/out-bound shipping documents, bills of lading, etc
• Assists in the resolution of problems or disputes between carriers and customers
• Provides tracking or shipping information to customers on request
• Leads communication and corrective action to resolve shipping/receiving issues
• Minimizes extra expenses
• Maintains good relationships with internal and external customers
• Coordinates with operations team to ensure customer satisfaction
• Provide exceptional customer service
• Assist with the overall organization and cleanliness of the office area

REQUIRED QUALIFICATIONS AND SKILLS:

• High school diploma / G.E.D. or equivalent experience
• 2+ years’ experience in office setting
• Advanced computer, Excel and data analysis skills
• Knowledge of Fed Ex Ship Manager and UPS Worldship

COMPETENCIES:

• Excellent communication skills
• Organized and detailed-oriented
• Good time management skills
• Good judgement
• Highly organized
• Customer focus
• Decision making
• Problem solving/analysis
• Initiative
• Teamwork orientation

Job Type: Full-time

Pay: From $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Fontana, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: In person

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