Leasing Manager

Full Time
Aliso Viejo, CA 92656
Posted
Job description

Benefits

  • 3 wks. PTO, paid holidays, medical, dental, vision, 401k, disability and life insurance
  • 40 hours per week, Leasing bonuses, Renewal bonuses, Annual bonus & Apt. Discount

Description

The Leasing Manager provides the necessary leadership, training, guidance and motivation to the leasing staffing and works with the Community Manager/General Manager to recommend and execute marketing and leasing strategies designed to meet the goals of Shea Properties. The Leasing Manager is responsible for all sales-related functions, including staffing, pricing, marketing, and achieving revenue goals of the property.

The Leasing Manager, as with all Shea team members, is expected to conduct him / herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

Some of the job duties include:

  • Directs, hire and train the leasing team, and supervises staff’s daily activities to achieve occupancy and revenue goals of the property.
  • Supervises and ensures accurate and timely preparation of all leasing paperwork and documents related to residency.
  • Ensures schedule of leasing staff to ensure proper staff levels in anticipation of traffic demands and workload
  • Prepares annual reviews for all direct reports, sets Incentive-Based Compensation Bonus Plan (IBC) goals and objectives and implements Professional Development Plans (PDP) for all associates.
  • Gathers market information weekly and prepares reports identifying competition rental rates, concessions, promotions and property changes, observing development and changes in market area which may impact the community. “Shops" competition to determine sales technique, strategy and merchandising. Reports findings and recommendations to on-site staff, as well as to the Regional Manager.
  • Reviews Yieldstar each morning and submits pricing recommendations.
  • Supervises the input of all data into designated property management software and processing of sales -related reports.
  • Reviews and approves resident rental applications for move-ins in a fair and consistent manner in accordance with Fair Housing requirements and Shea Business Properties' policies and procedures.
  • Assures all leasing files are organized and maintained in the leasing desks and leasing storage in accordance with leasing office standardization, and Policy
  • Performs necessary resident retention activity and assists in negotiation of rent increases and lease renewals with residents and the execution of all necessary documents to implement all approved rental increases.
  • Ensures Leasing and Maintenance staff a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to move-in.
  • Inspects Models to ensure they are presentable in accordance with established standards.Walks the market window and "market ready" apartments to ensure they are presentable in accordance to established standards.Ensures leasing center is open and ready for business on-time each day.

T*echnical/Professional Knowledge (Knowledge/Skills, Education, and Experience)*

  • Understanding of accounting principles and budget process. Ability to read and interpret numerical information. Basic understanding of the budgeting process.
  • Basic understanding of marketing concepts; analyzing data; and report writing.
  • Negotiate and resolve conflicts.
  • Proficient with Microsoft Office products (Word/Excel/Outlook) and Yardi preferred.
  • Prior experience in managing a staff
  • High School Diploma or equivalent. Some college level courses preferred.
  • Minimum of 4 years property management experience with at least 1 year at the management level.

Work Environment

The Leasing Manager works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 9 a.m. – 6 p.m. However, office staff is expected to report at 8:50 a.m. for staff line-up. Saturday and/or Sunday work schedule may be required depending on property occupancy. The Leasing Manager should be flexible and readily available depending on the needs of the property.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to occasionally drive during the course of work. Must be able to travel, as needed, 10-25% of the time.

EOE/M/F/D/V

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Work Location: One location

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