A day in the life of a Learning and Development Specialist at Fox may include:

• Developing, designing, implementing and maintaining development solutions for new and existing associates.
• Employing current adult education concepts and learning approaches in curriculum design, including experiential teaching techniques, accelerated learning principles, interactive delivery methods and variations in presentation of learning materials.
• Training efficiencies with technical skills in an understandable and user-friendly manner for new associates, as well as refresher training for existing associates, for key software programs, tools, and services.
• Utilizing the results of associate engagement surveys to recognize the needs to the workforce and plan for future deliverables.
• Regularly investigating best practices of external training from travel suppliers, industry associations, and other third-party providers in order to make recommendations or modifications for program enhancements.
• Partnering and collaborating with department subject matter experts and leaders across Fox to:
  • Determine training needs and desired learning outcomes.
  • Ensure content is applicable and meeting current processes/procedures, etc.
  • Develop a training path based on a clear understanding of “next steps” in phased utilization of any new software or skills.
  • Monitor, coach, and mentor the performance of associates.
  • Create and maintain training materials that will attract and retain high quality associates.
• Ensuring transference of learning through pre/post assessment, proficiency demonstrations, review of defined metrics, and/or feedback from course evaluation ratings.
• Maintaining a favorable and collaborative working relationship with team members in all departments to foster an environment of trust and mutual respect. Driving standards and best practices whenever possible and effectively fostering a culture of engagement.
• Enhancing the organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to adding value to job accomplishments.
• Being innovative and recommend new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed.
• Other duties, projects and alternate assignments as determined by business need.

You’ll love this job if you:

• Stand strong in your integrity and positive outlook and bring your authentic self to work every day
• Possess and maintain strong teaching and training skills with the ability to guide others toward individual professional growth and development
• Are culture-focused and service-oriented
• Have a high degree of organizational and planning skills
• Possess strong communication proficiency, both written and verbal, and present with confidence
• Are diligent in your attention to detail and accuracy
• Apply sound judgment in making decisions

This opportunity might be for you if you have:

• A bachelor's degree in Education, Human Resources, Organizational Development, or related field (preferred).
• At least 5 years of previous experience in a training and development role; proven ability to train one-on-one and with groups; in person and virtually, as well as creating trainign programs.
• Demonstrated ability to identify learner needs, analyze and logically organize complex information and transform that into professionally designed, engaging and effective training materials.
• Strong teaching, training and communication skills with the ability to guide others toward individual professional growth and development.
• Proven experience in learning and teaching on technology-based programs and systems.
• The ability to act as a positive agent of change and consistently demonstrate the ability to adapt to changes in the work environment; manage competing tasks and demands; and deal with frequent changes, delays and unexpected events.
• Proficiency in Microsoft Office programs.
• Prior experience in the travel industry (preferred).

As one of Wisconsin’s largest travel companies, Fox World Travel has excellent perks for all Fox associates including but not limited to: competitive wages, flexible time off (vacation, sick, personal), FAM Dollars to help you explore the world, remote work, a full benefit package including medical, dental, vision, disability, company sponsored life insurance, tuition reimbursement, 401k contributions, end of year perks, and a fully engaged leadership team dedicated to treating associates like part of the family!

If you share in our passion for teamwork, our vision to have culture, engagement, and innovation at the heart of all our initiatives, we want you to come soar with Fox World Travel! If you fit the description AND meet the qualifications, please don’t hesitate to apply online at www.foxworldtravel.com/careers.

Work hard, play hard and travel often with the Fox World Travel Team today!

Fox World Travel is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all associates to work.

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