Job description

Founded in 1985, START (Supportive Treatment And Rehabilitation for Terrebonne) Corporation was founded to help with mental health services for the Terrebonne parish area. Since then the company has expanded to include physical health care and permanent supportive housing across the state.

We are looking for Lead Housing Advocates for our Low Barrier Shelter.

Help us help people who need people!

Minimum Job Qualifications:

• Must be 18 years of age or older
• Bachelor’s degree in a social service related field
• Mental health experience preferred

Core Competencies:

• Communicates respectfully and effectively and establishes professional relationships through active listening and demonstration of empathy and positive regard.
• Promotes recovery, independence, and personal choice for participants.
• Assists clients in identifying strengths, needs, and realistic goals.
• Accurately identifies risk and responds appropriately.
• Effectively teaches social skills and household management skills.
• Demonstrates knowledge of behavioral health symptoms, interventions, and impact.
• Maintains professional boundaries and operates within agency / ethical guidelines.
• Knowledge of agency and community resources and referral processes.

Job Duties / Skills Required:

• Check residents in and out of the low-barrier shelter.
• Welcomes residents as they come into the shelter.
• Assist residents with skills training activities (making bed, laundry, cleaning, etc.)
• Accompany residents to other areas of the facility ensuring security of facility belongings.
• Maintain hourly bed checks on during all shifts.
• Follow chore lists to ensure that the facility is safe, clean, and orderly.
• Document the residents’ progress and maintain clinical record in accordance with the all licensing and accreditation requirements and the residents’ individual housing and service plans.
• Ensure that all of the residents are entered in HMIS, their charts are complete and up to date while in compliance with licensing or any other documentation requirements.
• Handle resident complaints while on shift and report resolution to supervisor.
• Assure that all reports are completed and submitted in a timely manner, i.e. vehicle log, vehicle maintenance log, time sheets, inventories, etc.
• Maintain appropriate knowledge of behavioral health disorders, symptoms, treatments, and methods of coping with symptoms.
• Maintain knowledge and documentation of each resident’s medical, social, and behavioral needs as well as services, medications, responses to services, and contact information for all treatment providers.
• Complete daily checks of the premises and each resident’s room to ensure safety and security, to address any potential safety hazards such as debris, clutter, trip hazards, electrical/ fire hazards, and sanitary concerns.
• Engage and assess clients’ barriers to housing and educated/ assist with available resources.
• Coordinate with community resources and services that are on clients housing/ service plans.
• Assist Team Lead and Program Director with monitoring daily operations.
• Assist Team Lead and Program Director with scheduling as needed.
• Provide onsite training and shadowing experiences for new Housing Advocates within the first week of hire prior to working routine shifts independently.
• Provide training refresher opportunities for Housing Advocates when deemed appropriate by Program Director.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekend availability

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License or State ID (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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