Company Description

Hughes & Coleman Law Firm (H&C) is a growing plaintiff firm practicing personal injury law. Founded in Bowling Green, Kentucky, H&C has Kentucky offices in Louisville, Elizabethtown, and Lexington as well as in Tennessee, Nashville, Clarksville, Murfreesboro, Columbia, and Gallatin. The firm currently employs approximately 160 team members. The Hughes & Coleman culture is proudly molded around exceeding the expectations of the Firm’s clients through extraordinary service.

Summary

The Law Firm Investigator will be responsible for conducting investigations in the field for gathering information about a person, place, or situations. They will work as a part of the investigating team and are involved in gathering valuable information from the scene of the incident and investigate the situation by gathering evidence and witnesses that bring forward the truth about the event.

Essential Functions

• Conduct investigations for cases and make recommendations on additional field tasks that may provide more information in support of our clients
• Record interviews, take photos, conduct activities checks, and perform detailed surveillance of the accident site for evidence
• Collaborate with others to ensure unbiased investigations, including speaking with witnesses and medical experts
• Investigate complex claims and events involving injuries and property damage and prepare the investigation report based on findings
• Review investigations thoroughly, looking for loopholes or other evidence to support our clients
• Combine information into one unbiased report that outlines the findings and draws a conclusion about the incident
• Demonstrate a commitment to a process of continuous improvement
• Follow practices and processes that comply with appropriate laws and regulations, meet the company standards, and serve the needs of our clients
• Perform other duties within the team member’s training and skills as directed

Competencies

• Previous experience in the field is required
• Previous law enforcement experience required
• Bachelor’s degree in Criminal Justice, Forensic Science, or other related field preferred
• Excellent oral, written, and verbal communication skills
• Strong analytical and critical thinking skills

Leadership or Supervisory Responsibilities

• Demonstrate personal accountability
• Contribute towards the success of others
• No direct supervision

Physical Demands, Work Environment and Other Requirements

• Prolonged periods of sitting at a desk, driving, and working on a computer
• Valid drivers license and insurance
• Must be able to lift up to 15 pounds at times
• Must be willing to travel extensively to various locations

Our Team Members

• Represent the firm well in appearance, attitude, and enthusiasm
• Ask for referrals and elicit positive online reviews
• Protect the confidentiality of a client
• Are always prepared for meetings and visits, our client’s time is valuable
• Return calls our next business day
• Treat clients, vendors, as well as each other, courteously, respectfully and professionally at all times
• A potential client can always meet with an attorney if they have questions
• Smile and greet everyone

Equal Opportunity Employer

At Hughes & Coleman, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our Team Members, our products, and our community. The Firm is proud to be an equal opportunity workplace and is an affirmative action employer.

Other Duties

The above statements are intended to describe the general nature and level of work being performed by Team Members assigned to this job, with or without reasonable accommodation. They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. Team Members are expected to maintain regular and consistent attendance and comply with the company’s policies and procedures as a condition of employment.