Job description
The Law Enforcement Records Technician serves as central control point for data entry, compiling, controlling, and coordinating criminal warrants, criminal summons, domestic protective orders, police reports, arrest case files, gambling licenses, and expungements. Record Technicians are responsible for entering stolen property, warrants, protective orders and missing persons in to the National Crime Information Center (NCIC) database. The Law Enforcement Records Technicians are essential personnel, the unit is operational 24 hours/7 days per week and there are three shifts. Each shift has a different primary responsibility e.g. domestic violence, criminal warrants; arrests, approving police reports, and validations. Laws and procedures are updated constantly and individuals in this position must be adaptable to change. Position available is on the midnight shift. There are no day shift positions available.
- Accurate data entry of assigned job tasks(s) into the Records Management System.
- Maintains all NCIC entries and validations.
- Provides statistical crime information and legal dissemination of information.
- Keeps supervisor and relevant others informed of issues in a timely fashion.
- Cultivates and maintains positive relationships with Agency and other law enforcement agency staff as well as the public.
- Keeps informed on current police record practices and procedures by attending NCIC Recertification classes, Records In-Service classes and learning the Standard Operating procedures (SOP's) for all assigned job tasks.
- Attends meetings and participates in various teams when needed; and
- Performs other duties as assigned.
- Graduation from a high school recognized by the Maryland State Board of Education OR possession of a GED certificate recognized by the Maryland Board of Education.
- Valid Class D or Class C non-commercial driver's license with no more than three (3) points and a relatively clean driving record.
- One (1) year of data entry experience and the ability to type a minimum of 35 WPM. Must be able to pass a typing test.
- The ability to act as a representative of the Sheriff's Office to the public.
- The ability to obtain the thorough knowledge of proper police record practices and procedures.
- The ability to multi-task and move from one job task to another quickly and easily.
- The ability to obtain thorough knowledge of NCIC practices and requirements.
- The ability to establish priorities and organize workload effectively and efficiently to accommodate numerous deadlines.
- The ability to achieve NCIC CN1 Certification.
- The ability to accurately prepare and maintain detailed records and files and accurately identify threats and trends.
- The ability to establish and maintain effective working relationships with other staff; successfully communicate with other staff members, other law enforcement agencies, and members of the public; and work as a team.
- The ability to maintain a pleasant and productive working atmosphere.
- The ability to respond properly in emergency situations and complete assignments under pressure.
- The ability to operate relevant computer systems, including hardware and software, and office machines.
- Must be a U.S. citizen with 10 years of verifiable US residency.
- Must be able to pass a proficiency test in typing with a net score of 35wpm.
- Must pass comprehensive background investigation and criminal record check; medical exam and drug/alcohol screening; and polygraph exam
- Must provide handwriting sample for review.
- Must appear before and receive a favorable recommendation from Oral Interview Board.
- Must be willing to work shift assignments on any shift needed to include weekends and holidays.
- Must possess a history and exhibit the characteristics of honesty, reliability, integrity, and interpersonal skills. Any criminal conviction(s) and/or arrest(s) may be grounds for disqualification.
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