As a leader within Giorgio Armani Corporation, you will be responsible for driving sales and act as a brand champion for the restaurant location. You will collaborate with a strong team to ensure the business operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brands and knowledge of the luxury/retail and fine dining business will be key in driving results. Your strong strategic and thought leadership skills will define the success of the client experience within the restaurant.

To succeed in this role, you will need to be a business-oriented leader who recognizes the changing market dynamics and will contribute to the restaurant’s overall strategy in a collaborative way with the other members of the management team. You will be accountable for assisting the team in the execution of the service structure, profitability expectations, maximizing the client experience and enhancing the talent management within the restaurant. You are willing to lead by example, be intellectually curious, strategic and be skilled at influencing others. Your strength in thought leadership, change management and collaborating with a team through ambiguity will be key to your success.

Our team mission is passionately conveying the vision of Giorgio Armani.

Duties & Responsibilities

Drive Results

• Responsible for the back-of-house service structure for the Ristorante
• Responsible for assisting the Senior Sous Chefs with achieving sales plans and profitability expectations for the short- and long-range objectives
• Collaborate with Senior Sous Chefs on leveraging awareness of market, competitors, and food trends strategies to analyze business relative to competitive landscape and local trends.

Excellence in Client Experience

• Accountable for aligning the team to build a memorable customer experience
• Responsible for maintaining the highest standards in their station within the restaurant back-of-house
• Implement exceptional service by handling all client inquiries of food allergies or changes in the seasonal menu
• Food and beverage subject-matter-expert (SME) to support a smooth and memorable client experience

Talent Management

• Foster a culture of engagement and empowerment that values inclusion and diversity
• Collaborate with Senior Sous Chefs to ensure teams are built for success through training, and strong performance management strategies
• Demonstrates fair and consistent management practices that are aligned with company expectations
• Ensures that all global and local training programs, including harassment, compliance, communication, and Armani Lifestyle training are executed
• Operate in accordance with all Health and Safety legislation, and hygiene requirements and ensure that they are consistently being met

Brand

• Ensures the visual representation of the Ristorante back-of-house reflects company standards
• Assist Senior Sous Chefs execute programs including events, parties, etc.
• Partner with the Senior Sous Chefs in coordinating and preparing for special events, when necessary.
• Preserve the integrity and ensure flawless execution of company identity and strategies
• Cascade knowledge of the restaurant industry to ensure effective representation within the marketplace

Operational Excellence

• Partners with Senior Sous Chefs to create menu descriptions and recipes for seasonal menu variations in the Ristorante
• Assist with back-of-house planning for service accounting number of reservations, large parties, and floor timing management
• Partners with the Senior Sous Chefs on scheduling needs
• Supports the Senior Sous Chefs to ensure the overall operation is aligned with company standards
• Collaborates with the Executive Chef to ensure a consistently high standard of cleanliness, repair, and maintenance in back-of-house
• Assist the Executive Chef with purchasing to ensure prompt and efficient buying, issuing of supplies, stock control and inventory control.
• Accountable for liaising health inspector visits to the Ristorante and providing all necessary information to maintain high grade scores

Qualifications & Skills

• Minimum 3 years of experience in similar restaurant role with at least 1+ year of management experience
• Post-Secondary degree preferred
• Experience in Italian Cuisine
• Experience with fine dinning
• Established strong network in the Restaurant community
• Excellent communication (verbal and written) skills
• While not required Spanish or other language skills are considered a strong asset

The appointed candidate will be offered a salary within the range of USD $62,000 to $75,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.