Job description

With NTI, you will do meaningful work on the first day. Our collaborative culture is key to our success in training and helping to place individuals with disabilities in remote positions. We are dedicated to providing an environment that fosters growth, values what makes you unique, and provides you with the tools and support to be successful.

Build your future with us, while helping others build theirs!

The Job Coach team is growing, and we are looking for someone that enjoys building relationships with people by utilizing active listening, offering guidance, and counseling them as they find their way back or start their journey into the workforce.

Position Overview:  

The Job Coach delivers professional guidance and support to candidates seeking work-at-home jobs through NTI.  The ideal Job Coach will be able to balance a caseload of registrants with varying coaching needs while expertly providing support to the candidates. The Job Coach goal is to help prepare the candidate for our employer partners.

Essential Duties and Responsibilities:

• Using Zoom, phone, texts and professional emails, assist candidates in selecting and pursuing appropriate job positions

• Assess needs of candidates to determine if training is needed

• Develop effective job coaching and employment plans through resume assistance, mock interviews, and job fit analysis with candidates

• Assess the strengths of candidates and show them how to effectively use them for work

• Evaluate on-the-job training and job support needs

• Monitor and evaluate progress of candidates

• Prepare appropriate reports

• Develop relationships with candidates to provide empathetic, constructive feedback

• Review resumes and provide suggestions for appropriate formatting and suitably, as needed

• Prepare candidates to submit applications

• Conduct mock interviews to prepare candidates for employment interviews

• Upon candidate employment, check-in with them for up to 90 days to ensure success

• Other duties as assigned

Minimum Requirements:

• Must pass a federal background check

• Have at least a high school diploma or GED.

• Successfully pass all NTI training processes in a timely manner

• Passion for guiding and motivating others to be successful in meeting employment goals

• Good verbal/written/interpersonal communication skills; must read, write, speak, and hear English

• Demonstrate professional and encouraging demeanor with clear speaking voice

• Sensitivity to working with individuals with disabilities

• Ability to work in a dynamic environment and to be sensitive to change and responsive to changing goals, priorities, and needs

• Ability to multitask

• Technical ability to assist candidates including basic computer troubleshooting, learning new software, managing several databases, and typing skills of at least 30 wpm

• Ability to be a team player to meet goals and objectives established by the organization

• Meet necessary computer requirements

Preferred Requirements:

• College degree highly preferred

• Have a strong work ethic and professional values

• Bilingual in English and Spanish

• Background in business, job coaching, or social work

Why work at NTI:  

We offer a casual yet professional work environment with EXCELLENT benefits for full-time employees, including a very generous employer contribution to your health and dental benefits, a health savings account (HSA) with employer contribution, a flexible spending account (FSA) for medical, dental, vision and dependent care expenses, a 403b plan with 5 percent employer contribution of gross salary after one year of employment (no employee contribution required), and 100% employer-paid LTD, STD, AD&D, and life insurances.  We provide generous paid time-off, including 12 paid company holidays, vacation, sick and floating holiday time, birthday time, and half-day Friday’s in the summer months of June through August. We also offer tuition reimbursement if you have future plans to continue your studies. 

Physical Demands:

While performing the duties of this job, the employee is required to stand; or sit; use hands to finger, handle, or feel objects, and type on a keyboard; reach with hands and arms; balance; speak clearly and hear; Specific vision abilities required by the job include close vision depth perception, and the ability to adjust focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

EOE Disability/Vets

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: Remote

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