Job description
This position is full time Monday – Friday plus ability to provide after-hours support on a rotational basis. This role is a mix of in office days and work from home option after training.
Imperial Dade is the leading distributor of foodservice packaging, facilities maintenance supplies and equipment in the U.S. As a provider of customized supply chain solutions, the company serves customers in many business-to-business market segments including supermarkets, healthcare facilities, universities, and restaurants. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves more than 80,000 customers through a footprint of 100+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
- Documents, maintains, and upgrades or replaces hardware and software systems.
- End user support for hardware and Windows software support across all locations.
- Setting up new desktops and laptops for new users, along with replacements for existing users.
- Supports and maintains user account information including rights, security, and systems groups.
- Review security requirements and back up requirements for the network and applications.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Maintain a high standard of professionalism and grooming. Keep desks and IT area neat and orderly.
- Protects organization’s value by keeping information confidential.
- Works with all personnel to meet company and user needs.
- Previous 1-year experience in information technology.
- Customer-facing “soft-skills” including excellent verbal and written communication.
- Excellent attention to detail.
- Demonstrates technical knowledge with Microsoft Windows operating system & Microsoft Office Suites
- Good problem solving and analytical skills
- Strong aptitude to learn new technologies
- Applies newly developed skills under the direction of the Network Administrator.
- Completed or obtaining Bachelor’s Degree in Computer Technology preferred or equivalent experience
- Completed or obtaining CompTIA A+ certification preferred.
- Stable work history preferred.
- Must be local to Middle Tennessee
At Imperial Dade, we offer an exciting work environment and invite motivated and talented individuals with a passion for excellence to join our team. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, 401K, Life Insurance, and a generous Paid Time Off Package.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.
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