Job description

Tech Gear 5.7, Inc. dba Fieldsheer Apparel Technologies is a fast-growing leader in Heated and Cooling Apparel and is seeking a Team Member.

Job Summary / Objectives:

At Fieldsheer Apparel Technologies, we are working to improve our IT systems to help our business efficiencies and reach and succeed with Retailers and consumers. We’re seeking an experienced EDI and NetSuite specialist with system administrator base who’s eager to use and grow his or her technological skills both domestically and internationally. In this role, the successful individual will report into the IT Manager and support all departments on daily basis. This role will focus on EDI implementation setup and troubleshooting, NetSuite platform troubleshooting, staff and business support for integrated software applications which may include implementing new software and hardware, provide training, and troubleshooting as issues arise, as well as assisting the IT Systems Manager to protect our critical information, systems, and assets, build systems and solutions, and assist in the development of an overall IT strategy. Additional staff assistance with reports may be required on an as needed basis. From early on, you’ll help drive innovations, be given challenging assignments, lead initiatives, and take ownership and responsibility. Our ideal candidate will be enthusiastic about applying their skills to our business model that creates real-world solutions.

Primary Duties/Responsibilities:

• Manage and set up EDI connections on SPS, as well as maintain relationship with providers.
• Administer NetSuite functionality.
• Business and staff support for critical software applications such as NetSuite, SPS (EDI errors).
• Staff IT and software implementation, training, and troubleshooting.
• Develop dependable IT infrastructure and networking.
• Maintain and monitor current system integrity, develop improved systems and systems communication with all company warehouses and 3PLs.
• Perform essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Set up accounts and workstations.
• Install and upgrade computer components and software, when developed, manage virtual servers, and integrate automation processes.
• Communicate project status, activities, and achievements.

Daily and Monthly Responsibilities:

• Deploy new solutions and enhancements/fixes to the business by troubleshooting, problem solving, training, defining system scope, configuration, testing, etc.
• Responsible for implementation of Electronic Data interchange systems.
• EDI error troubleshooting and fixing. Improving EDI and NetSuite workflows.
• Assisting in REST API implementations and developments between NetSuite and 3PL environments, as well as Shopify and 3d party addons or connectors.
• Assisting in connectors and addons implementations between E-Commerce (Shopify/3d party marketplaces) and NetSuite or/and 3PLs or other needed software.
• Provide guidance and advice on data exchange/EDI strategy, techniques, technologies, and implementations.
• Perform server administration tasks (Linux), including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
• In the future and as developed, monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
• Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
• Interact with all departments to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Perform routine/scheduled audits of the systems, including all backups. Implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Responsible for capacity, storage planning, and database performance.
• Create processes and procedures documentation based on implemented software.

Skills/Abilities:

• Solid knowledge and understanding of Oracle NetSuite and EDI (SPS) systems.
• REST API development and Integration knowledge: 2 years (Required)
• EDI (SPS): 2 years (Required)
• In depth knowledge of all major EDI transactions including ability to read raw data and experience with troubleshooting complex EDI communications.
• Knowledge of SPS Commerce, Commerce Hub, DSCO, required.
• Experience administering and managing NetSuite (1 year)
• Scripting and coding: Suite Script 2.0 or JavaScript, XML, HTML5, CSS3, Java, Phyton, Oracle SQL.
• Linux servers: OS and environment deployment, setup, maintenance (RedHat, Centos, Ubuntu or equivalent, as well as cPanel, Plesk or WHM platforms for administration, SSH).
• Excellent knowledge of Excel.
• Familiarity with main Amazon Web Services (AWS).
• Familiarity with Shopify apps integrations.
• Skilled with Apple & Microsoft systems including MS Office 365.
• Strong written and verbal communications skills.
• Excellent organizational skills and attention to detail.
• Skilled problem solver with strong customer engagement and relationship building skills to engage external and internal customers.
• Excellent time management skills with a proven ability to meet deadlines.

Education:

• Bachelor’s degree in technology or computer science / Associate degree preferred.
• EDI certification or/and Certified NetSuite Administrator.
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• At least two years of related experience required.
• General knowledge of the apparel industry and retail preferred.

Work Environment: Currently this position is a combination remote / in office and normally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to type, talk, and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to twenty pounds.

Position Type and Expected Hours of Work: This is a full-time position, and the hours of work and days are typically Monday through Friday, 8:00 a.m. to 5 p.m.

Travel: Duties are performed primarily on site locally and some remote work during the business day, although some out-of-the-area and overnight travel is expected.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Yearly bonus

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Marcos, CA 92069: Reliably commute or planning to relocate before starting work (Required)

Experience:

• JavaScript: 2 years (Required)
• EDI: 1 year (Required)
• Oracle NetSuite: 2 years (Required)

Work Location: One location

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