Position: Systems Administrator

Category: Exempt

Location: Remote

Salary Range: $51,236 – $70,631

Closing Date: Until Filled

Position Description:

Plan, implement, oversee, and maintain server and network infrastructures and projects.

Responsibilities:

Administration

• Upgrades, installs, and troubleshoots servers and associated hardware– Responsible for installation and management of all servers and associated hardware.
• Upgrades, installs, and troubleshoots software running in the data center and server environments.
• Responsible for managing all server-based software applications.
• Administer and support core Microsoft, Cisco and VMware technologies.
• Responsible for system performance and uptime of data center and server environments
• Define and document best practices and support procedures.
• Provide after-hours support for Infrastructure related emergencies and occasional weekend maintenance.
• Support of Hosted Software solutions – Provides support to end users for hosted software solutions.

Network

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Maintain inventory and asset configuration documentation.
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation, and negotiations.

Cybersecurity

• Duties include reviewing system logs to identify potential issues with systems or security
• Endpoint Security/Encryption – Responsible for managing the security of all endpoint devices and ensuring encryption is utilized as appropriate to ensure compliance with all state/federal regulations.

Projects

• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions

IT Team

• Review of Helpdesk Tickets for escalation to Network Administrator and/or Infrastructure Manager
• Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction.
• Interact with customers and staff at the technical level, as required.

Knowledge/Skills/Abilities:

• Advanced knowledge of Windows Server (2016 & 2019) /desktop Operating Systems (Win 10/11)
• Managing multi-site locations with more than 25 Windows Server infrastructure
• Managing deployments/rollouts
• Managing server virtualization technologies -VMWare Server/ESX or Microsoft Hyper-V/Virtual
• A solid understanding of LAN/WAN networking
• Managing Cisco Technology Stack – Switch, Telephony,
• Group Policy design and configuration
• M365 Administration – Exchange, Teams,
• Azure and Active Directory/LDAP user and group administration
• Azure Cloud Experience – Storage, Security, VM
• Ability to troubleshoot network issues including back bone infrastructure issues
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q

Education/Experience/Licensure:

1. Minimum Education: Associate’s Degree in an information technology related field and six or more years of progressively responsible work experience in an information systems department, preferably in a healthcare or managed care environment which provided the opportunity to gain the knowledge and skills required to perform the duties of the position.

2. Preferred Education: Bachelor’s Degree in an information technology related field and four or more years of progressively responsible work experience in an information systems department, preferably in a healthcare or managed care, which provided the opportunity to gain the knowledge and skills required to perform the duties of the position.

Excellent Benefit Package to Include:

• Employer paid Health, Dental, Life and Long Term Disability
• NC Local Government Retirement
• NC 401K with 4% employer match
• 13 paid holidays per year
• Monthly sick and vacation leave accruals