Job description
IT Support Specialist
We are a Large Corporate Industry Leader in Building Supplies Employing over 700 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.
IT Support Specialist - Great opportunity to work with our fast paced IT team out of our corporate headquarters.
At RBS, you will have:
- Amazing people to work with that help you succeed.
- Work/life balance with a culture of kindness and respect.
- Company-hosted family events.
- Rewarding careers with supportive management.
- Participation in philanthropic activities in the community.
- Professional Development | On-site & virtual training
- Stability from our long history of success and growth.
- Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
- The opportunity to grow your career and move up the ladder!
IT Support Specialist
For more info, please call 631.591.8100.
Responsibilities:
Maintenance and support retail store network, computer, and point of sales hardware- Deployment of new technology (voice, video, Wi-Fi, document imaging) and system upgrades in field offices and retail stores
- Proactive and reactive technical support of physical (Lenovo/IBM) and virtual (VMWare & XenServer) servers and server applications
- Assist with disaster recovery and business continuity planning and testing
- Manage and maintain existing Citrix and thin client infrastructure
- Provide various end-user support via phone, email and on-site visits
- Perform upgrade and maintenance work during designated maintenance windows
- Document systems, modifications and changes in Microsoft Vision and task management systems
Qualifications:
- Associates Degree (A. A.) from two-year college or university;
- or one to two years related experience and/or training;
- or equivalent combination of education and experience
- Basic knowledge and understanding of current data center technologies, such as: Windows Server, Active Directory, DHCP, DNS, system and network design and security, backup and recovery and system monitoring.
- Occasionally lift and/or move up to 50 pounds, sit and reach with arms and hands.
- Frequently required to stand; walk and use hands to finger, handle or feel.
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