This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #653-2023-1, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.

GENERAL STATEMENT OF DUTIES
This is the first-line supervisory level over classifications in a professional and/or technical discipline. Incumbents are responsible for performing advanced and/or complex technical work in area assigned; providing technical direction and problem resolution related to program services and activities; ensuring staff and program compliance with applicable laws, regulations, policy and procedure; and reviewing and preparing statistical and related reports.

SUPERVISION RECEIVED
Works under the general supervision of a higher level IT Manager who assigns work, establishes goals and reviews the results obtained for overall effectiveness.

SUPERVISION EXERCISED
Supervises professional and technical staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staffs are trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.

Supervision and Mentoring
Supervise IT employees including assignment and review of staff work as appropriate; develop and complete staff performance objectives and reviews; monitor, assess, and provide staff training; and provide technical guidance and consultation. Monitor and inspects work in progress to ensure continuity and timely completion. Provide on-going feedback regarding levels of performance, and conducts timely and meaningful employee performance evaluations. Manage personnel issues relating to staff conflicts, absenteeism, and performance issues in a positive manner for the purpose of ensuring the efficient and effective functioning of the work unit. Develop and implement staff development plans to provide cross training of employees, specific job-related training, and provide opportunities for staff flexibility and career growth.

Software Application Oversight
Manage a collection of business applications supporting multiple county departments and elected offices. Supervise the technical activities and functions related to developing, maintaining, and improving information technology that meets the operational and strategic business objectives. Monitor software and computer systems for irregularities and performance issues. Assess system data and error logs, along with user reports, to determine areas for improvement or repair. Organize, plan, schedule, and manage software development and support efforts. Work with other IT units and service providers to ensure cross-coordination of production changes. Participate in team meetings, communicate status of ongoing projects and/or job tasks, and coordinate work schedule with team for the purpose of maintaining open communication.

Governance and Process Improvement
Work with other IT units to implement standards and coordinate the use and application of technology in a manner consistent with established standards. Responsible for reviewing, implementing, and ensuring compliance with technical policies and procedures. Provide guidance in the use of software development best practices.

Strategic Planning
Support strategic planning activities of the programs IT Manager by accessing the needs of county application development processes and services. Identify services or platforms that support department and enterprise requirements by leveraging commercial systems that reduce dependencies on custom software.

Other Job Duties
Participate in meetings, in-service training, workshops, etc. for the purpose of gathering information required to perform job functions. Perform other duties as assigned.

• Bachelor's degree in computer science, information science, management information systems, business administration or related field; AND
• Two years of IT project management or technically related experience; AND
• Two years of supervisory or three years lead experience* in an IT-related field which may be concurrent with other required experience; OR
• Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

• Lead experience must have included: training; reviewing the work of others; organizing, planning, and scheduling work assignments; providing input on employee performance evaluations; providing guidance in daily activities; providing technical expertise; acting as a resource on difficult points of procedures; and providing assistance to and making recommendations in the hiring process.